Nathan Taylor
Redlands,CA
Summary
- Adept at workflow optimization and customer service, I significantly enhanced dining experiences at Macaroni Grill, showcasing the ability to manage high-volume environments with professionalism. Leveraging skills in food rotation and active listening, I excel in fast-paced settings, ensuring safety and compliance while driving productivity and satisfaction.
- Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
- Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Discord Moderator
Merk Derher
02.2022 - Current
- Handled Support Tickets to maintain authenticity of the server and it's services.
- Mitigated Issues that revolved around entering the Discord, gaining badge certifications and payment of services provided for set fees.
Line Cook
Cheesewalla
05.2018 - 11.2021
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Grilled meats and seafood to customer specifications.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Developed strategies to enhance catering and retail food service revenue and productivity goals.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Assisted in developing new menu items to reflect restaurant's style and standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Host
Macaroni Grill
06.2014 - 10.2015
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Packing Associate
Amazon Fulfillment Center
02.2013 - 05.2013
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
- Recorded shipment data such as weight and discrepancies using [Software].
- Proved successful working within tight deadlines and a fast-paced environment.
- Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
Packing
Kohl's Distribution Center
10.2011 - 04.2012
- Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
- Tested valves and packing cases according to company procedures.
- Stayed current on existing, new and emerging technologies and practices relating to art handling, packing and transporting.
- Assisted drivers with packing slips, bills of lading and invoices.
Education
Associate of Arts - English Language And Literature
Crafton Hills College
Yucaipa, CA06-2021
Skills
- Portioning
- Food rotation
- Cross-cultural communication
- Active listening
- Clerical oversight
- Examine proofs
- Reservation management
- Workflow optimization
- Professional appearance
- Dining room management
- Event planning
- Multitasking proficiency
- Customer service
- Product assembly
- Warehouse organization
- Pallet jack usage
- Package handling
- Shipping coordination
- Materials transportation
- Order logging
- Safety procedures
- Self-motivated and independent
- Safety and compliance
Accomplishments
- Collaborated with team of 4 in the development of Good Job Nature, Socio-6.5 and Charion.
Drummer/Vocalist/Narrator
For the past 12 years I have been a percussion drummer for three bands. I have played shows through the Inland Empire of Southern California from San Diego through Apple Valley. My key focus in my time as a musician was to provide entertainment to the crowd and ensure we displayed a good time for the amount the shows were standing for.
As a vocalist, my key job was to be the front stage performer that sang for the band Charion; I also performed as a background vocalist for Good Job Nature. We wrote lyrics and placed them within our set list and performed in multiple cities and home locations.
I am also a narrator under ACX for Audible, I have two books narrated under my name and that provides me with small but useful continued income that continues to help fund my life and future projects. To this day I continue to try and find work in the field and have enjoyed it from the beginning. My biggest goal with narrating is to move and become a Voice Actor for independent entertainment companies, and hopefully, one day, I will be able to use my voice in a major motion picture.
Timeline
Discord Moderator
Merk Derher
02.2022 - Current
Line Cook
Cheesewalla
05.2018 - 11.2021
Host
Macaroni Grill
06.2014 - 10.2015
Packing Associate
Amazon Fulfillment Center
02.2013 - 05.2013
Packing
Kohl's Distribution Center
10.2011 - 04.2012
Associate of Arts - English Language And Literature
Crafton Hills College
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