Nathan Taylor
Fort Worth,TX
Summary
Operations and client support leader with 15+ years of experience improving organizational efficiency, building client relationships, leading teams, and supporting technology solutions in healthcare and service-based environments. Proven ability to drive operational success, train high-performing teams, and collaborate with cross-functional stakeholders. Entrepreneurial background in real estate investment, process development, and community safety advocacy. Professional leader equipped for high-level management roles. Proven ability to drive results through strategic planning, team collaboration, and innovative solutions. Strong focus on operational efficiency, financial oversight, and fostering positive workplace culture. Adept at navigating changing environments and ensuring consistent achievement of organizational goals.
Overview
18
18
years of professional experience
Work History
Manager, Client Support
MedTek RX
01.2016 - Current
- Lead client support operations for an online healthcare platform supporting prior authorization and utilization management.
- Build, configure, and maintain cloud-based healthcare systems for diverse client needs.
- Provide daily operational support ensuring smooth system performance and client satisfaction.
- Manage onboarding and training for new and existing clients.
- Train and mentor internal support teams, improving efficiency and service quality.
Executive Manager (USA)
The Carly Ryan Foundation
01.2021 - Current
- Develop annual operational plans, budgets and outcomes reporting for US-based initiatives.
- Contribute to digital safety education and advocacy initiatives.
- Provide strategic advice to the CEO regarding opportunities, risks, emerging issues and policy developments to online safety and child protection.
Co-Owner & Operator
Viva la Vida Ventures, Inc.
01.2008 - 01.2021
- Manage a residential real estate investment company focused on acquiring, renovating, and selling homes.
- Oversee property evaluation, budgeting, renovation planning, and vendor coordination.
- Handle business operations including marketing, sales support, and financial tracking.
Education
Professional Marketing International - Real Estate
01.2010
Associate of Arts - Business Management
Golf Academy of America
Myrtle Beach, SC01.2008
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Eastern New Mexico University
Portales, NM01.2003
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Plano East Senior High School
01.2002
Skills
- Leadership & Team Management
- Client Support & Relationship Building
- Operations Management
- Training & Development
- Healthcare Software Systems
- Real Estate Investment & Operations
- Microsoft Office Suite
- Communication & Organizational Excellence
Accomplishments
- Captain, Basketball and Baseball Teams — Plano East Senior High School
- NCAA Division II Basketball Player — Eastern New Mexico University
- USA Junior National Basketball Team (2002) — Competed internationally
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Career advancementCompany CultureHealthcare benefitsWork from home optionPaid time offLanguages
English
Native or Bilingual
Interests
Golf
Travel
Music
Sketching
Classic Cars and Trucks
Timeline
Executive Manager (USA)
The Carly Ryan Foundation
01.2021 - Current
Manager, Client Support
MedTek RX
01.2016 - Current
Co-Owner & Operator
Viva la Vida Ventures, Inc.
01.2008 - 01.2021
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Eastern New Mexico University
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Plano East Senior High School
Professional Marketing International - Real Estate
Associate of Arts - Business Management
Golf Academy of America