Summary
Overview
Work History
Education
Skills
Certification
References:
Additional Notes:
Timeline
Generic

Nathan Thomas

Inverness,FL

Summary

Sales and management professional with a proven track record at Ring Power Corporation for the last 19 years, excelling in customer relationship building and revenue generation. Focused on providing timely, accurate and exceptional customer service. I have successfully managed over 200 accounts, contributing between $3.5 and $4.3 million annually. Focused on providing timely, accurate and exceptional customer service.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Outside Sales / Rental Account Manager

Ring Power Corporation
Ocala, FL
08.2021 - Current
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Provided training and guidance to new Account Managers.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Resolved customer complaints in a timely manner.
  • Drafted quotes outlining costs, warranty, options, services, and gathering part numbers to ensure correct machine/attachment fitment for prospective customers.
  • Collaborated with marketing team to develop promotional materials for clients.
  • Provided technical support to customers when needed.
  • Listened to customer needs to identify and recommend best products and services.
  • Responsible for over 200+ accounts as well as growing new business / new accounts.
  • Generated between 3.5 million and 4.3 million annually in sales.

Rental Operations Manager

Ring Power Corporation
Brooksville, FL
02.2015 - 07.2021
  • Managed six locations on the West Coast of Florida comprised of 8 Rental Coordinators and 3 Sales Trainees.
  • In charge of hiring, onboarding, and training.
  • Providing support and guidance to employees in order to be efficient and successful in their job, and to groom them for the next step in their career.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Responsible for placing orders, maintaining stock levels for both inventory and rental fleet, issuing Purchase Orders as well as tracking them and providing ETA's.
  • Minimizing costs by saving the company money on alternative products while maintaining quality standards.
  • Generated and analyzed weekly reports to ensure our division was running things as efficiently as possible and identify areas for improvement.

Sales Rental Coordinator

Ring Power Corporation
Brooksville, FL
10.2005 - 02.2015
  • Coordinated rentals and sales between customers and sales reps by securing the equipment needed for the rentals with the correct configuration for their job.
  • Responsible for setting up logistics for the equipment being delivered or picked up from the customer.
  • Setting up new rental accounts by walk-in, call-in and cold calls.
  • Maintained accurate records of all rental transactions in the company database.
  • Provided exceptional customer service to ensure satisfaction with rental services.
  • Assisted customers in selecting appropriate rental options based on their needs.
  • Prepared invoices for each completed transaction and collected payments from customers.
  • Ensured compliance with safety standards for rentals.
  • Inspected rented equipment upon return for any damages or missing items.
  • Responded promptly to inquiries regarding availability of rental units or services.

Education

High School Diploma -

Boca Ciega High School
Gulfport, FL
06-1996

Skills

  • Account Retention
  • Customer Service
  • Client onboarding
  • Prospecting
  • Lead Conversion
  • Sales Negotiation
  • Order Processing
  • Configuration
  • Revenue Generation
  • Business Development
  • Customer Relationship Building
  • Product and service knowledge
  • Post-sales support
  • Strategic Planning
  • Lead database management
  • CRM proficiency

Certification

  • Customer First Training
  • Customer Experience Training
  • Karrass "Effective Negotiation Training"
  • Various Management Training Courses

References:

Amelia Reynolds w/ Fecon

Cell# 513-571-0112

James Burson w/ Furukawa Rock Drill

Cell# 205-359-0961

Brandon Kessel w/ Precision Grade Works

352-857-5533

Other references available upon request...

Additional Notes:

I think I would be a very good fit for this position as I am very familiar with the Fecon line of products, especially the mulcher line.   I sell them with our Caterpillar machines to my customer base and I honestly push the Fecon Brand as it is a far superior product due to design, versatility, value and support.  I would much rather sell a Fecon Mulcher over a competitive mulcher, even a Caterpillar or a Denis Cimaf.  

I have worked alongside several of your Fecon reps over the years (Frank Plotts, Kyle Schofield, Britt Hefner and Amelia Reynolds) as I was a Rental Ops Manager and ordered ga good many Fecon Mulchers from your company.  I worked very well with all of them and enjoyed working with them as they were all very knowledgeable and timely on response.  

Amelia, especially has been amazing to deal with and is a wealth of knowledge and is certainly an asset to your organization. 

Timeline

Outside Sales / Rental Account Manager

Ring Power Corporation
08.2021 - Current

Rental Operations Manager

Ring Power Corporation
02.2015 - 07.2021

Sales Rental Coordinator

Ring Power Corporation
10.2005 - 02.2015

High School Diploma -

Boca Ciega High School

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