Nathan Thomas

When I worked at taco bell, i provided exceptional customer service and maintained a positive attitude throughout the shift. I ensured staff was properly trained on all aspects of their job duties, including safety protocols. A part of my job responsibilities were:

• Assisted in training new employees on shift operations.
• Scheduled team members for shifts based on business needs and customer demand.
• Inspected food preparation areas to ensure proper sanitation standards were met at all times.
• Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
• Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
• Delegated tasks to employees and monitored activities and task completion.
• Oversaw quality control to identify inconsistencies and malfunctions.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
• Maintained positive working relationship with fellow staff and management.
• Planned and managed resources to consistently meet production, quality and cost goals.
• Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike
• Resolved customer complaints promptly and professionally.

Working as a host at Cracker Barrel includes tasks like;

• Greeted guests upon arrival and provided them with menus.
• Answered customer inquiries regarding the menu, restaurant services, and special promotions.
• Took reservations over phone and in person.
• Provided customers with accurate wait times and monitored waiting list.
• Assisted servers in seating guests by escorting them to their tables.
• Maintained cleanliness of lobby area, including wiping down tables and chairs.
• Served as point-of-contact for resolving guest complaints or special requests.
• Managed incoming calls during busy shifts.
• Assisted other departments when needed such as bussing tables or delivering food orders.

Working as a cart associate include tasks like;

• Organized shopping carts in designated areas for easy retrieval by customers.
• Maintained cleanliness of store premises including floors, walls, restrooms, and parking lot areas.
• Gathered carts from parking lot and inside store to bring to entrance of store for customer use.
• Assisted customers with carrying out and loading heavy, bulky purchases into vehicles.
• Checked carts for defects and wheels for malfunctions.

When I worked as an landscaper, I maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers. We planned and designed landscaping projects to meet our customer needs and preferences. Some of the tasks included in being an landscaper are;

• Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
• Applied fertilizers and pesticides according to safety regulations.
• Transported plants, turf and other materials to designated areas for installation.
• Cut grass in even lengths with power mowers or hand shears.
• Answered customer questions regarding care and general knowledge of landscape.
• Cared for lawns by mulching, aerating, weeding or grubbing.