NATHAN URBACK
Spring
Summary
Dedicated with a strong sense of ownership and proactiveness. Known for an exceptional work ethic and a commitment to surpassing company expectations. Proven ability to cultivate productive working relationships and excel in fast-paced, deadline-driven environments, effectively steering goals and team development. A track record of success in collaborative settings, demonstrating over four years of diligent management experience ensuring seamless business operations. Proficient in staff training and procedure oversight, consistently optimizing efficiency and aligning objectives with operational requirements.
Overview
9
9
years of professional experience
Work History
CNC Machine Operator
MDC Fabrication
01.2025 - Current
- Operated CNC machines to fabricate precision components according to specifications.
- Monitored machine operations, ensuring adherence to safety and quality standards.
- Adjusted machine settings for optimal performance and accuracy in production runs.
- Conducted routine maintenance on CNC equipment to minimize downtime and enhance reliability.
Server
Pappasito Cantina
09.2024 - 12.2024
- Provided exceptional customer service to enhance dining experience and ensure guest satisfaction.
- Collaborated with kitchen staff to coordinate timely food delivery and accurate order fulfillment.
- Trained new servers on menu knowledge, service standards, and restaurant procedures.
- Managed multiple tables efficiently, ensuring prompt service during high-volume shifts.
Server
Olive Garden
08.2022 - 09.2024
- Effectively promoted daily specials, additional menu items, and beverages to increase sales and enhance the dining experience for customers.
- Processed payments accurately and efficiently, including handling cash, credit cards, and electronic payment methods.
- Worked collaboratively with other servers, kitchen staff, and management to ensure smooth operation and excellent customer service.
- Managed multiple tasks simultaneously, such as taking orders, serving food and beverages, and attending to customer needs promptly. Prioritize tasks effectively to ensure efficient service.
Intern
Quadvest LP
06.2022 - 08.2022
- Inputting and analyzing data using spreadsheets or other tools.
- Assisted with day-to-day office tasks, such as filing, organizing documents, scheduling meetings, and managing emails.
- Participated in training sessions, workshops, or seminars to enhance skills and knowledge.
Manager
Chick-Fil-A
02.2018 - 12.2021
- Identified and recruited top talent, resulting in a highly motivated and productive team.
- Established processes to track and monitor key performance indicators, allowing for informed decision-making.
- Streamlined operations and reduced labor costs by 15% through the implementation of new workflows and processes.
- Implemented new systems and procedures that improved operational efficiency.
- Trained employees on additional job positions to maintain coverage of roles.
- We evaluated store performance by receiving, analyzing, and incorporating feedback from store inspections to implement improvement action plans.
- Maintained an ongoing system for the development, recruitment, and retention of store crew and management.
Server
Nonnie's Cafe
11.2016 - 08.2017
- Took accurate food and beverage orders from customers.
- Provided menu recommendations and described specials to customers.
- Recommended additional items such as appetizers, desserts, or specialty drinks.
- Maintained a clean and organized dining area.
Education
High School Diploma -
Homeschool
Spring, TX03.2020
No Degree - Business Management
Texas State University
San Marcos, Texas, TXSkills
- Leadership
- Ability to Work Under Pressure
- Time Management
- Ability to Work in a Team
- Management
- Customer Service
- Conflict Resolution
- Sales
- Food Safety
- Customer Satisfaction
- CNC machining
- Precision fabrication
- Machine operation
- Quality control
LANGUAGES
English
Timeline
CNC Machine Operator
MDC Fabrication
01.2025 - Current
Server
Pappasito Cantina
09.2024 - 12.2024
Server
Olive Garden
08.2022 - 09.2024
Intern
Quadvest LP
06.2022 - 08.2022
Manager
Chick-Fil-A
02.2018 - 12.2021
Server
Nonnie's Cafe
11.2016 - 08.2017
High School Diploma -
Homeschool
No Degree - Business Management
Texas State University