Organized Supervisor/Manager offers 15 year history of empowering leadership and team training. Coordinates and oversees workflows and manages scheduling to meet business demands. Committed to team safety, satisfaction and retention.
Overview
18
18
years of professional experience
Work History
Territory Manager
Vestis Uniforms and Workplace Supplies
01.2024 - Current
Developed and executed sales strategies to expand market presence and increase revenue.
Identified customer needs through comprehensive market analysis and tailored solutions accordingly.
Built and maintained strong client relationships, ensuring high levels of customer satisfaction.
Implemented best practices for inventory management, reducing costs while maintaining service quality.
Sr. Hospitality Services Supervisor
Stericycle
03.2021 - 12.2023
Communicated team priorities by leading meetings and giving presentations.
Tracked employee performance to determine areas of strength and improvement.
Coached staff in job roles, business policies, and industry best practices.
Executed daily opening and closing procedures to company standards.
Supervised operational staff to ensure compliance with safety regulations and quality standards.
Streamlined waste management processes, enhancing efficiency in service delivery.
Business Development Manager/Rx Manager
Healthcare Waste Management
09.2013 - 03.2021
Enforced safety procedures and monitored compliance.
Achieved excellence in guest service and quality control of operations to attain company mission.
Improved productivity after reviewing and modifying operations and workflows.
Investigated customer complaints, identifying and changing processes to remove faults.
Field Service Manager
Daniels Health
04.2008 - 09.2013
Supervised team of field service representatives, technicians and engineers on multiple large and small customer accounts.
Trained, guided and assisted customers through service on ongoing use of installed systems.
Maximized employee performance with hands-on training and close mentoring.
Investigated customer complaints, identifying and changing processes to remove faults.