Summary
Overview
Work History
Education
Skills
Timeline
Generic

NATHAN WADE

Summary

Detail-oriented professional with extensive experience in auto sales and service environments, offering a strong foundation in claims investigation, customer service, and administrative operations. Adept at interpreting reports, managing documentation, and resolving complex issues with a focus on accuracy and efficiency. Proficient in CRM systems, Microsoft Office Suite, and cross-functional collaboration to ensure timely claims processing and client satisfaction.

Overview

8
8
years of professional experience

Work History

Auto Parts Coordinator

Independent Auto Care Center
12.2022 - Current
  • Monitored inventory, verified part accuracy, and coordinated with technicians for proper documentation of services.
  • Assisted in pricing and parts sourcing to support service claims and ensure proper invoicing.
  • Partnered with sales and service departments to verify claim-related repairs.

Sales Manager

Upgrade Motorz
04.2019 - Current
  • Managed contracts and transactions, ensuring all documentation was accurate and compliant with legal and insurance standards.
  • Collaborated closely with Finance Managers and Insurance Specialists to finalize deals and support vehicle-related claims.
  • Maintained comprehensive vehicle records and coordinated with service departments to validate condition and repair details.
  • Supervised payroll, training, and team performance across all departments.

Office Manager

Preferred Auto Sales
12.2017 - 03.2019
  • Handled administrative operations including claim-related documentation, scheduling, and regulatory compliance.
  • Maintained customer and transaction records, ensuring alignment with insurance and DMV requirements.
  • Supported employee onboarding and payroll processing, managing sensitive personal data securely.
  • Liaised with IT and external vendors to maintain system reliability for claims documentation and communications.

Education

High School -

Sigma High School
Pinole, CA

Skills

  • Auto Claims Investigation
  • Client relationship management
  • Records & Documentation Review
  • Insurance Policy Interpretation
  • Conflict resolution
  • Cross-functional collaboration
  • Microsoft Outlook, Excel, Word
  • Familiar with CRM and claims
  • Detail-oriented
  • Effective communication
  • Teamwork

Timeline

Auto Parts Coordinator

Independent Auto Care Center
12.2022 - Current

Sales Manager

Upgrade Motorz
04.2019 - Current

Office Manager

Preferred Auto Sales
12.2017 - 03.2019

High School -

Sigma High School

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