Summary
Overview
Work History
Education
Skills
Timeline
Generic

NATHAN WASHINGTON

Phenix City,AL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Key Manager

Pure Taqueria
07.2023 - Current
  • Developed professional relationships to improve retention of key customers.
  • Learned entire [Type] catalog of items to improve recommendations and increase upsells to customers.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Educated staff on strategies for handling difficult customers and challenging situations.

Cashier

Villa Nova Beverages
11.2022 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Line Cook

Legacy Reserve At Old Town
11.2021 - 06.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Grilled meats and seafood to customer specifications.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Verified proper portion sizes to consistently attain high food quality standards.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination

Store Co-Manager

RaceTrac
07.2019 - 07.2021
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Trained and evaluated personnel in sales and marketing.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Interacted well with customers to build connections and nurture relationships.

LABORER

GAR WATERBLASTING
- 05.2019
  • Removing Coatings from Concrete, Carrying up to 60 pounds for Extensive Periods of Time, Setting Up & Breaking Down Equipment, Pressure Washing

DELIVERY DRIVER

DOMINO'S PIZZA
11.2017 - 02.2018
  • Pizza Delivery Driver, Ability to Make Change without Register, Guaranteeing Customer Service/Satisfaction, Fulfilling Delivery Orders in a Timely Manner

TECHNICIAN

SALTY DOG WATER CONDITIONING
08.2015 - 11.2017
  • Replace Water Softeners, Set Up Softener Tanks & Make Necessary Adjustments, Dig Trenches, Customer Service

Education

No Degree - Culinary Arts

Columbus Technical College
Columbus, GA
08.2024

GED -

Chatahoochee Valley Community College
Phenix City, AL
07.2023

HIGH SCHOOL -

DELTONA HIGH SCHOOL
05.2013

Skills

  • Manual Labor
  • Pressure Washing
  • Performance Monitoring
  • Inventory Oversight
  • Customer Service Management
  • Sales Floor Organization
  • Delegation and Supervision
  • Departmental Procedures
  • Goal Setting and Achievement
  • Flexible Work Schedule
  • Customer Service
  • Communication
  • Teamwork & Leadership
  • Quick Learner
  • Trustworthy
  • Hardworking
  • Self-Motivating
  • Reliable &Trustworthy
  • Responsible
  • Great Multitasker
  • Ability to Work Under Pressure
  • Store Organization
  • Product Descriptions
  • Drawer Balancing
  • Inventory Management
  • Policy Enforcement
  • Employee Training
  • Decision-Making
  • Multitasking and Prioritizing
  • Critical Thinking
  • Leadership Development
  • Superior Work Ethic
  • POS Terminal Operation
  • Basic Mathematics
  • Problem Anticipation and Resolution
  • Inventory and Stocking

Timeline

Key Manager

Pure Taqueria
07.2023 - Current

Cashier

Villa Nova Beverages
11.2022 - 06.2023

Line Cook

Legacy Reserve At Old Town
11.2021 - 06.2022

Store Co-Manager

RaceTrac
07.2019 - 07.2021

DELIVERY DRIVER

DOMINO'S PIZZA
11.2017 - 02.2018

TECHNICIAN

SALTY DOG WATER CONDITIONING
08.2015 - 11.2017

LABORER

GAR WATERBLASTING
- 05.2019

No Degree - Culinary Arts

Columbus Technical College

GED -

Chatahoochee Valley Community College

HIGH SCHOOL -

DELTONA HIGH SCHOOL

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