NATHAN WATERS
Saratoga Springs,NY
Summary
Dedicated and hardworking individual with a strong passion for golf and outside golf operations. Experienced in supporting daily course operations while providing a welcoming and positive experience for members and guests. Known for reliability, attention to detail, and a strong work ethic in fast-paced outdoor environments. Eager to continue learning, growing within the golf industry, and building a long-term career in golf operations.
Overview
6
6
years of professional experience
Work History
Outside Golf Operations
Sanctuary Golf Club
Sanibel, FL
10.2025 - Current
- Greet members and guests promptly upon arrival to ensure a welcoming and professional first impression.
- Assist players with unloading, cleaning, and securely loading golf bags onto carts before and after their rounds.
- Prepare, clean, and stage golf carts to ensure they are fully charged, stocked, and ready for play.
- Maintain the bag drop area in an organized and efficient manner to support smooth daily operations.
- Oversee the driving range and practice facilities to ensure they are clean, organized, and properly supplied.
- Collect, wash, and restock range balls throughout the day to maintain consistent availability for members and guests.
- Monitor the condition and functionality of carts, reporting any maintenance issues promptly to management.
- Provide attentive and courteous customer service to enhance the overall member and guest experience.
- Assist with tournament preparation, including cart staging, signage setup, and event breakdown.
- Maintain cleanliness and presentation of all outside areas, including cart barns, staging areas, and practice facilities.
Outside Operations
McGregor Links
Saratoga Springs, NY
04.2021 - 10.2025
- Greet patrons, provide excellent customer service, and address inquiries.
- Manage the organization and cleanliness of the golf carts and surrounding area, including parking, cleaning golf equipment, and ensuring carts are in prime condition for golfers.
- Collaborate with the golf shop team and assist customers with recommendations and purchases.
- Oversee check-ins for tee times, ensuring a seamless process for golfers by maintaining a well-organized schedule.
Inbound Specialist
Target
Colonie, NY
10.2023 - 12.2023
- Stocked shelves and unloaded trucks to fulfill inventory requirements during the holiday season.
- Collaborated with team members to prioritize tasks for greater productivity.
- Engaged with customers by providing assistance, answering queries, and helped with locating items within the store.
- Maintained a well-organized, ensuring products were neatly displayed and easily accessible to customers.
- Seasonal
Dishwasher and Customer Service Representative
The Wesley Communities
Saratoga Springs, NY
08.2020 - 05.2021
- Assisted in food service operations, delivering meals to residents and responding to food requests.
- Provided companionship and engaged in conversations with residents.
- Adhered to sanitary protocols to ensure a hygienic environment and prevent any potential health risks.
- Demonstrated excellent customer service skills, provided a positive dining experience for residents.
Education
Bachelor of Science - Cybersecurity
SUNY At Albany
Albany, NY05-2025
Skills
- Willingness to Learn
- Collaboration and Teamwork
- Open to Feedback
- Proactive Attitude
- Building Relationships
- Strong interpersonal and member service skills
- Clear and professional communication
- Ability to create a welcoming first impression
- Conflict resolution and problem-solving
Timeline
Outside Golf Operations
Sanctuary Golf Club
10.2025 - Current
Inbound Specialist
Target
10.2023 - 12.2023
Outside Operations
McGregor Links
04.2021 - 10.2025
Dishwasher and Customer Service Representative
The Wesley Communities
08.2020 - 05.2021
Bachelor of Science - Cybersecurity
SUNY At Albany
Activities
- Varsity Hockey Player (Saratoga Springs High School) and Club Hockey Player (SUNY University at Albany)
- A key team member of the hockey team playing in the goalie position in high school and through college.
- Developed resilience, discipline, communication and teamwork through training and competitive play for 15 years.