Nathan Webster
Rogers,AR
Summary
Proven in ensuring operational excellence, I excelled at The Neighborhood Church by spearheading facilities maintenance projects within budget and time constraints, enhancing campus safety and cleanliness. At Lowes Home Improvement, my customer service skills boosted loyalty through empathetic conflict resolution. Expertise in facilities maintenance and customer relations underpins my track record of success.
Overview
3
3
years of professional experience
Work History
Facilities Maintenance
The Neighborhood Church
07.2024 - Current
- Managed and coordinated all facilities maintenance and repair projects within time and budget constraints.
- Oversaw facilities maintenance tasks, providing a clean and safe work environment for all employees.
- Managed daily operations at the center, including facilities maintenance, supply procurement, and resource allocation.
- Managed facilities maintenance, ensuring a safe and clean environment for the campus community.
- Assisted in conducting regular audits of facilities maintenance tasks for quality assurance purposes.
Customer Service Representative
Lowes Home Improvment
06.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Associate of Science - Supply Chain Management
NorthWest Arkansas Community College
Bentonville, AR05-2025
High School Diploma -
Ozark Catholic Academy
Tontitown 05-2022
Skills
- Facilities maintenance
- Facilities Maintenance Knowledge
- Customer service
- Customer relations
Timeline
Facilities Maintenance
The Neighborhood Church
07.2024 - Current
Customer Service Representative
Lowes Home Improvment
06.2022 - Current
Associate of Science - Supply Chain Management
NorthWest Arkansas Community College
High School Diploma -
Ozark Catholic Academy
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