Nathan Weinland
Andrew
Arnold,MO
Summary
A motivated and versatile professional with an Associate’s degree in Software Development, specialized certifications in Web and Database Development, and three years of sales experience in the telecom industry. I am currently pursuing a Bachelor’s in Cybersecurity to expand my technical expertise. With a strong foundation in programming, web design, database management, and customer service, I excel in delivering tailored solutions and building relationships. My ambition is to leverage my diverse skill set—spanning software development, sales, and cybersecurity—to contribute to innovative projects, enhance security protocols, and drive business growth in the tech industry. Always eager to learn and adapt, I am committed to continuous growth and making a positive impact in my career.
Overview
7
7
years of professional experience
1
1
Language
Work History
Inbound Sales Representative
Spectrum
10.2023 - Current
- Handle inbound calls, providing exceptional service and knowledge for Spectrum’s TV, internet, home phone, and mobile services.
- Engage customers with a consultative sales approach, identifying needs and offering tailored solutions.
- Maintain high product expertise to present and sell services, ensuring customers are informed of all options and promotions.
- Demonstrate excellent communication skills, fostering positive interactions and long-term relationships.
- Meet or exceed sales targets, utilizing effective questioning to cross-sell and up-sell services while documenting interactions for efficient follow-up.
Customer Service Represenative
Concentrix
09.2022 - 10.2023
- Handle inbound calls, providing expert assistance with State Farm’s auto, home, and life insurance policies.
- Address customer inquiries, process claims, and update accounts while delivering accurate product information.
- Utilize strong problem-solving and communication skills to resolve issues and ensure customer satisfaction.
- Collaborate with customers to review policy details, explain coverage, and recommend appropriate insurance solutions.
- Maintain accurate records, meet performance metrics, and stay updated on industry trends and company policies.
Store Clerk
Quiktrip
06.2018 - 08.2022
- Provide exceptional customer service by greeting, answering questions, and addressing concerns efficiently.
- Operate cash registers, handle payments accurately, and ensure smooth transactions.
- Maintain store cleanliness, organization, and safety by following company policies and procedures.
- Stock merchandise, ensuring proper rotation and display, and assist customers with product recommendations.
- Handle returns, exchanges, and refunds, and monitor inventory levels to ensure efficient store operations.
Education
Associate of Applied Science - Software Development
St Louis Community College
St Louis, MO 05.2001 -
Certificate Of Specialization - Web Development
St Louis Community College
St Louis, MO 05.2001 -
Certificate Of Specialization - Database Development
St Louis Community College
St Louis, MO 05.2001 -
Skills
Software Development: Proficient in Python, Java, JavaScript, C; experienced with SDLC, agile methodologies, and Git/GitHub; strong problem-solving and debugging skills
Web & Database Development: Skilled in front-end (HTML, CSS, Reactjs) and back-end (Nodejs, PHP, SQL, MongoDB); experienced with responsive design, database management, and cloud solutions
Cybersecurity (In Progress): Knowledge of network security, encryption (SSL/TLS), ethical hacking, and tools like Wireshark, Metasploit; understanding of incident response and disaster recovery
Sales & Customer Service: Proven sales success in telecom; strong consultative sales, communication, and negotiation skills; experienced in customer relationship management and retention
Business Development: Strong ability to identify growth opportunities, build strategic partnerships, and drive business expansion through targeted sales strategies and market analysis
Project Management & Adaptability: Familiar with Agile/Scrum, project management tools (Trello, Jira); quick to adapt to new technologies and committed to continuous learning
Timeline
Inbound Sales Representative
Spectrum
10.2023 - Current
Customer Service Represenative
Concentrix
09.2022 - 10.2023
Store Clerk
Quiktrip
06.2018 - 08.2022
Associate of Applied Science - Software Development
St Louis Community College
05.2001 -
Certificate Of Specialization - Web Development
St Louis Community College
05.2001 -
Certificate Of Specialization - Database Development
St Louis Community College
05.2001 -