Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
3
3
years of professional experience
Work History
Mentor
Opportunity Scholars Mercer University
08.2023 - Current
Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
Offered stability and positive reinforcement in student lives to build strong rapport and trust with students and parents.
Counseled students individually and in group sessions to help promote personal and educational motivation.
Implemented and coordinated school activities and events.
Developed academic action plans by evaluating students learning styles, deficiencies and goals.
Observed student performance and recorded relevant data to assess progress.
Educated students and family members in available resources from social service programs.
Provided resources to support students in achieving career goals.
Helped students develop organizational, time management and study skills.
Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Advocated for students to access available resources.
Monitored student progress to drive successful academic outcomes.
Developed and implemented individualized academic plans for students.
Empowered students through counseling and skill-building exercises.
Advised students on educational, career and social opportunities.
Collaborated with parents and teachers to help students reach potential.
Used standardized assessments to evaluate abilities, interests and characteristics of different students.
Target Team Member
Target
11.2021 - Current
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Worked different stations to provide optimal coverage and meet production goals.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Maintained productive, efficient approach to all tasks.
Developed strong cooperative relationships with coworkers and managers.
Operated register to process payments and collect cash payment for order totals.
Addressed and resolved customer complaints in polite and professional manner.
Assisted with inventory counts and stocking of merchandise.
Trained new team members by relaying information on company procedures and safety requirements.
Monitored and verified all merchandise was properly priced and labeled.
Assisted customers in selecting merchandise best suited to needs.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Evaluated customer needs and feedback to drive product and service improvements.
Frequently inspected production area to verify proper equipment operation.
Helped meet changing demands by recommending improvements to business systems or procedures.
Developed effective improvement plans in alignment with goals and specifications.
Educated staff on organizational mission and goals to help employees achieve success.
Created and managed project plans, timelines and budgets.
Goodwill Employee
Goodwill
10.2020 - 11.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Engaged with customers to effectively build rapport and lasting relationships.