Nathan Welsh
Tucson,Arizona
Summary
Resourceful Retail Leader driven to increase profitability through impactful team leadership, development, and innovative tactics. Organized and diligent, with excellent oral, written, and interpersonal skills. Proven track record in reducing shortage, developing teams, reducing turnover, increasing sales, and delivering operational excellence at all levels. Driven and self-motivated to deliver on personal and company goals.
Overview
22
22
years of professional experience
Work History
Senior Human Resources Business Partner
Banner Health
Tucson, Arizona
06.2025 - Current
- Collaborated with leaders to improve culture and development on their teams.
- Increased HR rounding in departments.
- Planned and implemented leadership development meetings.
- Created the Leader Collaboration Day meeting to bring all leaders together to strategize and improve culture in their departments.
- Revamped our New Employee Orientation to make it more welcoming and engaging.
- Helped train and onboard new HR team members.
- Attended multiple staff meetings to show HR presence and share HR updates.
- Established myself as a go-to HR partner for the leaders I support quickly by being responsive and collaborative.
- Have established myself as a peer leader by checking in my peers regularly.
Senior Human Resources Business Partner
Banner Health
Casa Grande, Arizona
04.2023 - 06.2025
- Collaborated with leadership to align HR strategies with organizational goals.
- Advised management on employee relations and conflict resolution strategies.
- Developed and implemented talent acquisition strategies for diverse positions.
- Facilitated training programs to enhance employee engagement and performance.
- Streamlined onboarding processes to improve new hire integration experiences.
- Led succession planning initiatives to identify and nurture future leaders.
- Developed and implemented HR strategies and initiatives aligned with the overall business strategy.
- Facilitated training sessions for managers on various leadership topics such as conflict resolution and team building.
- Developed and led leadership fundamentals and development meetings for directors.
- Analyzed trends in turnover rates to identify areas for improvement in employee retention strategies. Reduced turnover from 23% in 2023 to 9% in 2025
- Developed employee engagement activities by partnering with leaders on what their departments needs.
District Manager in Training
Dicks Sporting Goods
10.2022 - 04.2023
- Lead operations in 10 stores
- Oversee store locations with 516 employees
- Lead 10 Store Managers and 20 Assistant mangers
- Achieved $150mm in sales YTD
- Improved customer satisfaction in the district from 46% satisfied to 80% satisfied during October 2022 to December 2022.
- Improved team development and implemented training programs for the stores.
- Partnered with headquarters leaders to help improve the OMNI processes within stores. Developed a new process to help improve overall productivity.
- Created partnerships between the distribution center and stores to help with freight flow in stores.
- Improved talent acquisition in stores to getting stores staffed.
Store Director
Target- EL Con Mall
06.2017 - 10.2022
- Lead total store operations and deliver exceptional results across all levels of business
- Oversee over 350 employees
- Lead 7 exempt level leaders
- Lead 14 nonexempt level leaders
- Deliver and exceed on profitability expectations
- Achieved $80mm in sales per year
- From 2021-2022 led store operations for 3 stores in Tucson. Achieved $235mm in total store sales between the three store locations combined. Achieving a 15% sales growth over the prior year across all three stores
- Increased sales over the last 4 years delivering over a 30% sales comp. Accounting for $96mm in additional sales over a 4 year period.
- Decreased turnover by 40% through implementing development programs and recognition programs.
- Reduced shortage by 4% ($80k) in 2021. From 2018-2021 reduced shortage by 8% overall
- Top 5 in "back to college" sales in the company for 3 years consecutively. This equates to $30mm in sales for my store from June-September each year. Was ranked 100th in the company for "back to college" sales in the company in 2017.
- Company network resource for "Back to College". Advise headquarters partners around logistics strategies and processes. Responsible for creating and implementing freight flow process changes to ensure the right assortment of merchandise is in stores at the right time for "Back to College" peak season.
- Improved processes each year and quickly became one of the top 10 stores in my region of 400+ stores.
- Coordinated the college intern program for Tucson and Phoenix. Sourced and oversaw up to 10 Executive Team Leader interns per year. Improved intern conversion rate by 40% from 2018-2021, resulting in converting 16 Executive Team Leader interns in to permanent candidates.
- Developed a company strategy that was adopted by my group and region to streamline store truck unloadings and efficiencies in replenishment for stores receiving multiple trucks per day.
- Leads the top online fulfillment in my district and consistently lands top in the company. Experienced 20% fulfillment growth from 2017-2022 contributing to $15mm in sales to my store per year.
- District Trainer for 9 stores. Trained 8 new Store Directors from 2019- 2022. Currently the Store Director Trainer for Arizona, Las Vegas, and New Mexico
- Consistently leads top operational metrics within Target
- Promoted several employees in to Team Leader roles, Executive Team Leader roles, Business Partner roles, and Store Director roles. Promoted 2 Executive Team Leaders into Store Director roles in 2021
- Talent Acquisition Captain for 9 stores. Curated and cultivated top talent internally and externally for Target throughout 2021-2022 to fulfill open and ahead of need positions for my district.
- Group Logistics Operations Captain. Responsible for developing and implementing operational strategy to drive sales and efficiency at 56 stores.
- Received numerous awards as a Store Director for operational excellence and talent development
- Received recognition award for being the Store Director MVP from Regional Vice President 3 years in a row.
Store Director
Target- Broadway
03.2014 - 06.2017
- Led total store operations and improved operational results consistently each year.
- Oversaw 150 employees
- Led 4 exempt level leaders
- Led 10 nonexempt level leaders
- Increased sales by 15% over a 3 year span.
- Promoted and trained 3 Executive Team Leaders to Store Directors
- Improved overall operations and went from being a bottom performing store in the company to one of the top 300 stores in the company for profitability and operations.
- Successfully implemented and rolled out one of the highest volume Ship From Store businesses in my region and was in the top 100 in the company.
- Reduced shortage by 5% over a 3 year span.
- Increased back to college sales by 60%, increasing company placement from 500 to top 100.
- Received numerous company awards for sales, operations, and talent development.
Store Director
Target- Marana
02.2012 - 03.2014
- Led total store operations and improved operations each year.
- Oversaw 200 employees
- Led 5 exempt level leaders
- Led 10 nonexempt level leaders
- Increased sales by 7% over a 2 year span
- Was the first to promote 3 Team Leaders to Executive Team Leaders in the store in 10 years
- Cultivated a sustainable culture for talent and was able to retain top level talent
- Reduced turnover by 80% In 2012
- Supplied top level talent to multiple stores within my district
- Reduced shortage my first year in the store by 8% and my second year by 3%
- Improved overall operations and moved the store from being a bottom performing store within my region.
- Improved overall team culture within my store that resulted in the removal of my store from the company focus list for unsatisfactory performance for team culture.
- Received numerous awards for talent development and strategy
- Received an award for delivering top visual branded standards in the region, which was a first for my store.
Executive Team Leader
Target- Old Spanish Trail
08.2007 - 02.2012
- Led operations in Logistics, Salesfloor, Food Operations, and Loss Prevention. Significantly improved operations in each role( logistics, salesfloor, Food Operations, and loss prevention) by overseeing daily store replenishment, store experience, and store tasks
- Oversaw 80 employeesand led 10 nonexempt level leaders
- Developed efficiencies for time goals in unloading trucks and replenishment that were later adapted in to Target best practices. This led to improved efficiencies throughout logistic processes, contributing to a 40% reduction in payroll spending.
- Tasked to lead 15 stores to improve logistic processes not meeting company expectations
- One of 10 Executive Team Leaders dispatched to Canada for 2 months to help improve failing operations. Oversaw operations of 8 stores and worked closely with the Operations Director for the company to get operations corrected.
Team Leader
Target Old Spanish Trail
12.2003 - 08.2007
- Oversaw operations in logistics and salesfloor. Successfully improved operations and team culture within the store and my work center. Led my region in company operations over a 4 year span
- Led 40 employees and led sourcing and hiring talent for my work center
- Oversaw schedule writing and payroll management within my work center
- Prototom to Team Leader Trainer and trained 15+ Team Leaders
- Consistently worked outside of my work center to help improve total store culture and total store operations
Education
Business Management - Business Administration and Management, General
University of Phoenix
Phoenix, AZ01.2014
Associate of General Studies - General Studies
Pima Community College
Tucson, AZ06.2005
Skills
- Business Management
- Talent development and acquisition
- Exceptional oral and written communication skills
- Planning (goal setting, strategic thinking, project management, business development)
- Driven, motivated, and goal oriented
- Problem solving
- Team development
- Delegation
- Coaching
- Delivering and receiving feedback
- Employee relations
- Leadership development
- Performance management
- HR strategy alignment
- Change management
Timeline
Senior Human Resources Business Partner
Banner Health
06.2025 - Current
Senior Human Resources Business Partner
Banner Health
04.2023 - 06.2025
District Manager in Training
Dicks Sporting Goods
10.2022 - 04.2023
Store Director
Target- EL Con Mall
06.2017 - 10.2022
Store Director
Target- Broadway
03.2014 - 06.2017
Store Director
Target- Marana
02.2012 - 03.2014
Executive Team Leader
Target- Old Spanish Trail
08.2007 - 02.2012
Team Leader
Target Old Spanish Trail
12.2003 - 08.2007
Business Management - Business Administration and Management, General
University of Phoenix
Associate of General Studies - General Studies
Pima Community College