Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Mail Rate / Process Specialist
Taylor Communications
01.2019 - Current
Collaborate closely with Account Management teams to ensure all direct mail campaigns are set up accurately and meet USPS regulations
Maintain ongoing communication with postal suppliers to keep mailing supplies up to date
Work with USPS Business Mailing Unit to ensure all mailing issues are resolved and managed in a timely manner
Prepare mailing invoices and reconcile monthly mailing budget
Manage mailing department operations working closely with accounts executives and vendors to ensure on time delivery
Conduct training and change management processes to improve operations.
Digital Press Operator III
Taylor Communications
01.2012 - 01.2019
Examined job orders to determine quantity, stock specifications, colors, and special printing instructions
Employed root cause analysis to troubleshoot equipment and processing issues
Analyzed daily density readings from each printer to detect potential quality issues
Adjusted press during production runs to maintain specific registration and color densities
Multi-tasked to keep all assigned projects running effectively and efficiently
Conducted day-day-day duties accurately and efficiently
Used coordination and planning skills to achieve results according to schedule.
Operations Manager
The Lifeguard Store
01.2007 - 01.2010
Promoted The Lifeguard Store products in variety of venues including conventions, trade shows and swim meets
Developed comprehensive and streamlined training manual for new employees using sales and shipping software
Helped supervise and train personnel in receiving, inventorying scanning, shipping, and sales
Invoiced and tracked all online orders that left warehouse totaling $8 million in annual sales
Liaison between international customers and freight providers to provide timely shipments overseas.
Education
Bachelor of Science - Recreation and Park Administration
Illinois State University
2005
Skills
Dependable and Responsible
Critical Thinking
Task Prioritization
Teamwork and Collaboration
Analytical and Critical Thinking
Timeline
Mail Rate / Process Specialist
Taylor Communications
01.2019 - Current
Digital Press Operator III
Taylor Communications
01.2012 - 01.2019
Operations Manager
The Lifeguard Store
01.2007 - 01.2010
Bachelor of Science - Recreation and Park Administration
<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY