Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Mail Rate / Process Specialist
Taylor Communications
01.2019 - Current
Collaborate closely with Account Management teams to ensure all direct mail campaigns are set up accurately and meet USPS regulations
Maintain ongoing communication with postal suppliers to keep mailing supplies up to date
Work with USPS Business Mailing Unit to ensure all mailing issues are resolved and managed in a timely manner
Prepare mailing invoices and reconcile monthly mailing budget
Manage mailing department operations working closely with accounts executives and vendors to ensure on time delivery
Conduct training and change management processes to improve operations.
Digital Press Operator III
Taylor Communications
01.2012 - 01.2019
Examined job orders to determine quantity, stock specifications, colors, and special printing instructions
Employed root cause analysis to troubleshoot equipment and processing issues
Analyzed daily density readings from each printer to detect potential quality issues
Adjusted press during production runs to maintain specific registration and color densities
Multi-tasked to keep all assigned projects running effectively and efficiently
Conducted day-day-day duties accurately and efficiently
Used coordination and planning skills to achieve results according to schedule.
Operations Manager
The Lifeguard Store
01.2007 - 01.2010
Promoted The Lifeguard Store products in variety of venues including conventions, trade shows and swim meets
Developed comprehensive and streamlined training manual for new employees using sales and shipping software
Helped supervise and train personnel in receiving, inventorying scanning, shipping, and sales
Invoiced and tracked all online orders that left warehouse totaling $8 million in annual sales
Liaison between international customers and freight providers to provide timely shipments overseas.
Education
Bachelor of Science - Recreation and Park Administration
Illinois State University
2005
Skills
Dependable and Responsible
Critical Thinking
Task Prioritization
Teamwork and Collaboration
Analytical and Critical Thinking
Timeline
Mail Rate / Process Specialist
Taylor Communications
01.2019 - Current
Digital Press Operator III
Taylor Communications
01.2012 - 01.2019
Operations Manager
The Lifeguard Store
01.2007 - 01.2010
Bachelor of Science - Recreation and Park Administration
<ul>
<li>Led a team of three in the credit risk function for borrowers in North India.</li>
<li>Managed complete documentation process for corporate loans, ensuring accuracy and regulatory compliance.</li>
<li>Reviewed legal documents to verify compliance with internal policies and regulations.</li>
<li>Collaborated with legal counsel and relationship teams to close transactions promptly.</li>
<li>Resolved loan document discrepancies within policy framework, minimizing risks and delays.</li>
<li>Improved loan documentation processes, achieving a 99% accuracy rate.</li>
<li>Partnered with product and governance teams to refine banking products based on customer needs.</li>
<li>Directed relationship management efforts to enhance stakeholder engagement and process improvements.</li>
</ul> at Standard Chartered Bank<ul>
<li>Led a team of three in the credit risk function for borrowers in North India.</li>
<li>Managed complete documentation process for corporate loans, ensuring accuracy and regulatory compliance.</li>
<li>Reviewed legal documents to verify compliance with internal policies and regulations.</li>
<li>Collaborated with legal counsel and relationship teams to close transactions promptly.</li>
<li>Resolved loan document discrepancies within policy framework, minimizing risks and delays.</li>
<li>Improved loan documentation processes, achieving a 99% accuracy rate.</li>
<li>Partnered with product and governance teams to refine banking products based on customer needs.</li>
<li>Directed relationship management efforts to enhance stakeholder engagement and process improvements.</li>
</ul> at Standard Chartered Bank