Nathan Wheeler
Springfield,VT
Summary
Dynamic professional with extensive experience in asset protection and security management at Walmart. Proven ability to enhance loss prevention strategies through effective risk assessment and staff training. Skilled in video surveillance and incident reporting, demonstrating resilience and a commitment to maintaining a secure environment. Recognized for fostering strong relationships with law enforcement to combat retail crime.
Experienced with implementing comprehensive loss prevention programs to safeguard assets. Utilizes strong analytical skills and strategic planning to minimize shrinkage and enhance security measures. Track record of leading teams to achieve compliance and reduce theft through innovative solutions.
Overview
21
21
years of professional experience
Work History
Firewood Distributer
Self-Employed
03.2025 - Current
- Managed inventory levels to ensure timely product availability.
- Assisted in loading and unloading shipments efficiently.
- Maintained accurate records of incoming and outgoing products.
- Supported quality control measures to uphold product standards.
- Adapted quickly to changing priorities in fast-paced environment.
- Followed safety protocols to minimize workplace hazards.
- Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
- Increased customer satisfaction by providing exceptional service and support to distributors.
- Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
- Developed strong relationships with key accounts, leading to increased repeat business.
Hospital Security Officer
Hunter North Associates
02.2025 - 03.2025
- Monitored hospital premises to ensure safety and security of patients and staff.
- Responded promptly to incidents, providing support and assistance as needed.
- Conducted regular patrols of designated areas, identifying potential security risks.
- Assisted in enforcing hospital policies and procedures related to safety protocols.
- Collaborated with law enforcement during emergencies, ensuring seamless communication.
- Reported incidents and maintained detailed logs for accurate record-keeping.
- Engaged with staff and visitors to promote a secure environment through effective communication.
- Participated in training sessions to enhance knowledge of security practices and emergency response procedures.
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
- Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
- Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
Asset Protection Detective
Walmart
11.2024 - 02.2025
- Monitored surveillance systems to detect and report suspicious activities.
- Conducted routine audits of inventory to identify discrepancies and prevent theft.
- Collaborated with law enforcement to support investigations of criminal activities.
- Trained staff on loss prevention techniques to enhance store security measures.
- Implemented customer service practices to deter potential shoplifters through engagement.
- Assisted law enforcement agencies in apprehending suspects involved in organized retail crime.
- Analyzed incident reports to identify trends and improve loss prevention strategies.
- Assisted in developing safety protocols for handling security incidents effectively.
- Prepared detailed documentation of theft cases for internal review and follow-up actions.
- Responded quickly to emergency situations within the premises, ensuring the safety of employees and customers alike during critical incidents.
Asset Protection Detective
Walmart
08.2023 - 10.2024
- Monitored surveillance systems to detect and report suspicious activities.
- Conducted routine audits of inventory to identify discrepancies and prevent theft.
- Collaborated with law enforcement to support investigations of criminal activities.
- Trained staff on loss prevention techniques to enhance store security measures.
- Analyzed incident reports to identify trends and improve loss prevention strategies.
- Assisted in developing safety protocols for handling security incidents effectively.
- Implemented customer service practices to deter potential shoplifters through engagement.
- Prepared detailed documentation of theft cases for internal review and follow-up actions.
- Responded quickly to emergency situations within the premises, ensuring the safety of employees and customers alike during critical incidents.
- Assisted law enforcement agencies in apprehending suspects involved in organized retail crime.
- Supported fellow Asset Protection Detectives through collaboration on complex cases and sharing of industry knowledge and insights.
Asset Protection Associate
Walmart
12.2022 - 07.2023
- Monitored store premises to identify and prevent theft and security breaches.
- Assisted in training new associates on loss prevention protocols and procedures.
- Conducted routine audits of merchandise displays to ensure compliance with security standards.
- Collaborated with law enforcement during investigations of suspected criminal activity.
- Utilized surveillance systems to monitor customer behavior and deter potential theft incidents.
- Reported suspicious activities promptly to management for appropriate action.
- Engaged with customers to promote a secure shopping environment and address concerns.
- Patrolled store departments to check for suspicious activities.
- Controlled reduction of loss inventory by protecting company assets.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
- Conducted internal investigations, interviewing staff members suspected of theft or misconduct to determine appropriate actions.
- Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
- Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
- Wrote reports for internal and external crime, burglary, or theft.
Asset Protection Associate
Walmart
09.2022 - 12.2022
- Supported inventory management processes by accounting for discrepancies and shrinkage control measures.
- Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
- Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
- Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
- Contacted local authorities and apprehended shoplifters.
- Checked CCTV for evidence of shoplifting.
- Ensured compliance with company policies by auditing operational procedures and providing constructive feedback to improve overall performance.
- Maintained detailed records of all incidents involving asset loss or shrinkage, supporting data-driven decision-making for future prevention efforts.
- Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
- Conducted thorough investigations into reported incidents, compiling evidence for actionable insights.
- Monitored CCTV footage to quickly identify and address suspicious activities, safeguarding store assets.
Loss Prevention Investigator
Target
11.2021 - 09.2022
- Conducted thorough investigations into theft incidents, ensuring compliance with company policies.
- Collaborated with law enforcement to gather evidence and support criminal cases.
- Utilized surveillance technology to monitor suspicious activities and prevent loss.
- Developed and implemented loss prevention strategies to minimize inventory shrinkage.
- Trained staff on loss prevention techniques and awareness to enhance store security.
- Analyzed incident reports to identify trends and recommend process improvements.
- Coordinated with management to address vulnerabilities and strengthen overall security protocols.
- Performed security walks around store to monitor employee and customer activities.
- Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
- Interviewed employees and suspects and drafted reports to assist law enforcement.
Overnight Shift Manager
Shaws
01.2018 - 11.2021
- Supervised overnight operations, ensuring compliance with safety protocols and company standards.
- Trained and mentored team members on efficient workflow processes and operational best practices.
- Coordinated inventory management, optimizing stock levels to meet demand during peak hours.
- Implemented employee scheduling strategies to enhance coverage and reduce labor costs effectively.
- Monitored performance metrics, identifying areas for improvement in service delivery and efficiency.
- Resolved customer issues promptly, maintaining high satisfaction levels during overnight shifts.
- Conducted regular safety audits, fostering a secure workplace environment for all staff members.
- Assisted in creating work schedules for the overnight team that met both employee needs and business requirements, optimizing coverage and productivity.
Loss Prevention Investigator
Target
10.2014 - 12.2017
- Engaged in regular audits of security systems to ensure operational effectiveness.
- Streamlined shrink management program and trained Loss Prevention Officers.
- Conducted regular safety inspections of the store premises to minimize risks associated with accidents or injuries.
- Reduced inventory shrinkage by analyzing and identifying trends in theft incidents and implementing targeted measures.
- Monitored surveillance systems effectively, detecting suspicious activity and initiating prompt response actions.
- Ensured compliance with local laws and regulations pertaining to loss prevention activities, avoiding potential fines or penalties.
- Demonstrated adaptability by staying current on industry trends related to loss prevention, applying new techniques as necessary.
- Identified opportunities for operational improvements that reduced overall risk exposure within the retail environment.
- Developed strong partnerships with retail staff, fostering a sense of teamwork in preventing losses.
- Enhanced store security by implementing comprehensive loss prevention strategies and procedures.
Paramedic
Golden Cross
08.2011 - 10.2014
- Administered advanced life support and emergency care during critical situations.
- Coordinated with multidisciplinary teams to ensure optimal patient outcomes.
- Trained and mentored junior paramedics in emergency response protocols.
- Evaluated patients' conditions rapidly, implementing appropriate treatment plans.
- Operated medical equipment and technology for effective patient assessment and transport.
Professional Firefighter
Town of Bellows Falls
06.2010 - 08.2011
- Responded to emergency calls, executing firefighting techniques and ensuring public safety.
- Conducted fire prevention inspections, identifying hazards and recommending corrective actions.
- Collaborated with team members during training exercises to enhance operational readiness and efficiency.
- Operated firefighting equipment, maintaining readiness for immediate deployment in emergencies.
- Mentored junior firefighters, sharing knowledge on best practices and safety protocols.
- Led incident command during critical situations, coordinating resources and directing response efforts.
- Developed training programs focused on advanced firefighting techniques and safety measures.
Construction Worker
All Season Construction
05.2007 - 06.2010
- Operated heavy machinery to complete construction projects efficiently and safely.
- Executed site preparation tasks, including excavation and grading, ensuring compliance with safety standards.
- Collaborated with team members to assess project requirements and implement effective solutions.
- Maintained tools and equipment, performing routine inspections to ensure operational readiness.
- Assisted in the installation of structures, adhering to architectural plans and specifications.
- Mentored junior workers, sharing best practices for safety and efficiency on job sites.
- Led teams in completing high-priority projects, optimizing workflow and resource allocation.
Truck Driver
BDR Trucking
10.2006 - 04.2007
- Operated commercial vehicles across long distances, ensuring timely deliveries and compliance with regulations.
- Conducted routine vehicle inspections to maintain safety standards and prevent mechanical failures.
- Managed logistics for diverse cargo, optimizing routes to enhance efficiency and reduce costs.
- Collaborated with dispatch teams to coordinate schedules and resolve delivery issues promptly.
Brake Technician
Monroe Muffler And Brake
09.2004 - 09.2006
- Diagnosed brake system issues using advanced diagnostic tools and equipment.
- Replaced brake pads, rotors, and calipers to ensure optimal vehicle performance.
- Conducted routine maintenance checks to guarantee safety and compliance with regulations.
Education
No Degree - Law
University of Arkansas
Fayetteville, Arkansas, ARASE - Small Engines, Transmissions, Suspensions, Brakes
Wildtech
Blairsville, PASkills
- Transportation management
- Technical aptitude
- Distribution network optimization
- Staff training and development
- Route planning
- Budgeting and finance
- Structural firefighting
- Fire safety
- Stress tolerance and resilience
- Video surveillance proficiency
- Security systems management
- CCTV systems
- External theft prevention
- Internal theft prevention
- Risk assessment
- Incident reporting
- Policy enforcement
- Wicklander trained
- Loss prevention training
- Asset protection strategies
- Report writing
- Security guard license
- General security
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Firewood Distributer
Self-Employed
03.2025 - Current
Hospital Security Officer
Hunter North Associates
02.2025 - 03.2025
Asset Protection Detective
Walmart
11.2024 - 02.2025
Asset Protection Detective
Walmart
08.2023 - 10.2024
Asset Protection Associate
Walmart
12.2022 - 07.2023
Asset Protection Associate
Walmart
09.2022 - 12.2022
Loss Prevention Investigator
Target
11.2021 - 09.2022
Overnight Shift Manager
Shaws
01.2018 - 11.2021
Loss Prevention Investigator
Target
10.2014 - 12.2017
Paramedic
Golden Cross
08.2011 - 10.2014
Professional Firefighter
Town of Bellows Falls
06.2010 - 08.2011
Construction Worker
All Season Construction
05.2007 - 06.2010
Truck Driver
BDR Trucking
10.2006 - 04.2007
Brake Technician
Monroe Muffler And Brake
09.2004 - 09.2006
No Degree - Law
University of Arkansas
ASE - Small Engines, Transmissions, Suspensions, Brakes
Wildtech