Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Whitehead

Spokane Valley,WA

Summary

Goal-focused individual with a strong desire to secure a leadership role in a thriving and growing company. Excels in applying management, leadership, and motivational skills to effectively oversee teams of professionals. Committed to working collaboratively towards a common goal of increasing productivity and driving success.

Overview

7
7
years of professional experience

Work History

Budtender

The Green Nugget
08.2024 - 11.2024
  • Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.


DOCUMENTATION COORDINATOR

Ray-Mont Logistic
09.2022 - 05.2024
  • Provided exceptional customer service by promptly addressing internal and external inquiries regarding document-related matters, ensuring timely resolution and satisfaction.
  • Supported regulatory compliance by ensuring all documentation adhered to established guidelines and policies.
  • Maintained accurate records by diligently updating database entries and tracking changes to documents.

ASSISTANT MANAGER

Cannabis and Glass
10.2020 - 09.2022
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

TEAM LEAD

Panera Bread
06.2017 - 10.2020
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.

Education

High School Diploma -

University High School
Spokane Valley
06-2011

Skills

  • Interpersonal skills
  • Leadership skills
  • Management skills
  • Customer service skills
  • Patience and empathy
  • Customer education
  • Active listening skills
  • Communication skills
  • Computer skills
  • Problem-solving skills
  • Time management skills
  • Product merchandising

Timeline

Budtender

The Green Nugget
08.2024 - 11.2024

DOCUMENTATION COORDINATOR

Ray-Mont Logistic
09.2022 - 05.2024

ASSISTANT MANAGER

Cannabis and Glass
10.2020 - 09.2022

TEAM LEAD

Panera Bread
06.2017 - 10.2020

High School Diploma -

University High School

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Nathan Whitehead