Nathan Whitehead
Spokane Valley,WA
Summary
Goal-focused individual with a strong desire to secure a leadership role in a thriving and growing company. Excels in applying management, leadership, and motivational skills to effectively oversee teams of professionals. Committed to working collaboratively towards a common goal of increasing productivity and driving success.
Overview
7
7
years of professional experience
Work History
Budtender
The Green Nugget
2024.08 - 2024.11
- Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
DOCUMENTATION COORDINATOR
Ray-Mont Logistic
2022.09 - 2024.05
- Provided exceptional customer service by promptly addressing internal and external inquiries regarding document-related matters, ensuring timely resolution and satisfaction.
- Supported regulatory compliance by ensuring all documentation adhered to established guidelines and policies.
- Maintained accurate records by diligently updating database entries and tracking changes to documents.
ASSISTANT MANAGER
Cannabis and Glass
2020.10 - 2022.09
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
TEAM LEAD
Panera Bread
2017.06 - 2020.10
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Education
High School Diploma -
University High School
Spokane Valley2011-06
Skills
- Interpersonal skills
- Leadership skills
- Management skills
- Customer service skills
- Patience and empathy
- Customer education
- Active listening skills
- Communication skills
- Computer skills
- Problem-solving skills
- Time management skills
- Product merchandising
Timeline
Budtender
The Green Nugget
2024.08 - 2024.11
DOCUMENTATION COORDINATOR
Ray-Mont Logistic
2022.09 - 2024.05
ASSISTANT MANAGER
Cannabis and Glass
2020.10 - 2022.09
TEAM LEAD
Panera Bread
2017.06 - 2020.10
High School Diploma -
University High School