Focused professional. Strong leadership and interpersonal skills. Highly Motivated. Able to produce unique solutions. Hardworking and always looking to continue to grow
Overview
12
12
years of professional experience
Work History
Fleet Facilitator
Walmart Transportation, LLC
09.2023 - Current
Increased participant engagement by incorporating interactive activities and group discussions into sessions.
Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
Contributed to improved team performance by facilitating workshops on communication, collaboration, and problem-solving techniques.
Developed customized training materials, enhancing participant comprehension and retention of key concepts.
Certified Driver Trainer /Driver
Walmart Transportation, LLC
08.2019 - 09.2023
Enhanced driver safety by conducting thorough training sessions on defensive driving techniques.
Reduced accident rates within the company through comprehensive driver education and evaluation.
Developed tailored training programs for individual drivers, addressing specific areas of improvement.
Increased overall driver performance by implementing structured feedback systems and follow-up sessions.
Streamlined new hire onboarding with efficient orientation sessions covering company policies and procedures.
Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
Owner
SBC Transportation
06.2012 - 08.2019
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.