Successfully oversaw multiple renovation projects in multiple markets simultaneously, including Destin, St. Augustine, and Orlando, Florida.
Collaborated closely with design, customer experience, finance, and operations teams to ensure project success.
Utilized strong vendor management skills to maintain project timelines and quality standards, ensuring timely completion within 6-8 weeks from conception to completion.
Achieved 100% on-time completion rate for all projects, demonstrating efficiency and effectiveness in project management.
Demonstrated effective communication and problem-solving skills to address challenges and meet project goals.
Conducted thorough due diligence assessments of potential properties to ensure sound investments aligned with company standards.
Operations Manager / Project Manager
Empire Office
12.2022 - 07.2023
Collaborate with HR, accounting, project management, sales team, warehousing, and installation teams to achieve company goals.
Provided warehouse and installation teams with necessary information and resources for job completion.
Provided accurate labor quotes for project planning and budgeting.
Manage hourly employee timecards to ensure accurate payroll processing.
Work closely with accounting to review, approve, and pay bills and invoices pertaining to the warehouse and office space we operated in.
Ensure smooth day-to-day operations of the branch and address any arising issues effectively.
Managed logistical challenges across diverse regions covering the majority of the southeastern United States.
Managed relationships with clients, ensuring their expectations were met and addressed any concerns.
Project Manager
Empire Office
01.2022 - 07.2023
Collaborated closely with the sales team to align project expectations with client needs and preferences.
Oversaw installations from initial planning stages to successful completion, emphasizing quality and efficiency.
Successfully managed multiple office reconfigurations and relocations to optimize space and functionality.
Completed numerous demountable walls projects, spanning over a few thousand linear feet.
Verified site measurements to ensure precise planning and execution of projects.
Coordinated transportation of products from the warehouse to the site, optimizing delivery schedules and logistics for prompt installation.
Lead Installer
Dekalb Office / Empire Office
05.2021 - 01.2022
I led and worked directly with my installation team to ensure the successful completion of the project scope as outlined by the project or account manager.
Managed a series of multi-floor installations, overseeing operations from the loading of trucks to the completion of the final punch-list item.
Oversaw installation of diverse range of products including Privacy Wall, Lite Scale, Orangebox Airpods, and various workstations.
Served as repair and touch-up technician for damaged furniture pieces under warranty or too costly to replace.
Maintained a 100% customer satisfaction rate on all repairs.
Worked closely with client representatives to ensure their expectations were met while maintaining operational efficiency.
Lead Landscaper
Trey's Landscape Services
10.2020 - 05.2021
Study and execute landscaping plans provided.
Meet client needs and preferences effectively.
Troubleshoot irrigation systems as needed.
Ensure high-quality work from the landscaping crew comprising 15 to 20 members.
Completed the installation of three collegiate sports fields, encompassing landscaping surrounding the sports complexes as well as sports turf, drainage, and irrigation systems for each project.
Assistant Site Supervisor
K&J Development
01.2015 - 06.2020
Facilitated clear communication between supervisors and subcontractors to ensure smooth workflow and project coordination.
Monitored job progression to identify any issues or delays and implemented solutions to maintain project timeline.
Ensured all necessary materials and equipment were available onsite, optimizing efficiency and productivity.
Studied project plans to understand project requirements and facilitate accurate execution.
Worked collaboratively with fellow employees to accomplish onsite tasks efficiently, fostering a cohesive and productive work environment.
Student Worker
Louisiana Tech Beef Unit
01.2017 - 01.2019
Responsible for daily feeding and assisting in the management of a couple of hundred head of cattle at Louisiana Tech’s beef cattle production facilities.
Conducted various property maintenance tasks, including mowing fence lines, trimming trees, baling and moving hay.
Performed regular maintenance on tractors and other equipment to ensure operational efficiency.
Team Manager
Louisiana Tech University Baseball
01.2015 - 01.2017
Daily meetings with coaching staff to arrange and plan practices.
Nightly washing of uniforms.
Preparation of packing lists for each player for away games.
I successfully managed the grounds keeping of a Division 1 baseball program while going to school fulltime.
Education
Bachelor of Science - Agricultural Business
Louisiana Tech University
Ruston, LA
01.2015 - 05.2020
High School Diploma - undefined
Sumter Academy
Livingston, AL
01.2012 - 05.2015
Skills
Cross-Functional Teamwork
undefined
References
Christopher Russo, VP Operations, Empire Office, crusso@empireoffice.com
Leigh D'Ambra, Director of Operations, Overmoon Inc., leigh@overmoon.com
Cameron Phillips, Director of Operations, Empire Office, 205-499-9311, cphillips@empireoffice.com