Experienced professional seeking a management position in a dynamic and stimulating organization. Committed to leveraging skills and experience to drive team success and organizational growth. Dedicated to enhancing leadership abilities and collaborating with diverse individuals to achieve common goals.
Eager to tackle new challenges and make a meaningful impact in a forwardthinking company.
-Overseeing daily operations including training of staff and daily goal setting for production
-Daily vehicle inventory, inspections of vehicles, damage and insurance claims
-Audit compliance, quality control supervisor, lot structure & organization.
-Motivate staff to reach corporate goals.
-Set-up and work with local vendors, provide daily structure in game plan to achieve daily quotas while delivering on time.
-Operations Manager-Promoted in 2018
-Duties included: daily operational tasks, goal setting, scheduling payroll.
-New hire training, continual sales training, customer service/customer relations/customer resolution.
-Lead Counter Agent -Promoted in six months, managed daily operations,counter.
-Counter Sales Agent- Managing counter and daily operations, strong customer service.
-Awards - Awarded Regional Employee of the Month.
-Graduated Hertz Management Training Evolution Program.
-Strong sales closer, extensive phone sales, excellent customer service.
-Business account collections.
Customer Service
Team Building
Sales Training
Operations Management
Performance monitoring
Safety oversight
Customer relationship development
Production
Marketing Budgeting and cost control strategies
Scheduling and calendar management
Policy and procedure modification
Credit and collections
Problem-solving abilities
Multitasking Abilities
Team Management
Reliability
Conflict Resolution
Risk Assessment
Professionalism
Staff Motivation
Inventory Control
Work Delegation
Deadline Adherence
Communication Skills
Employee Training
Team Recruiting and Hiring