NATHAN WOOD

AutoNation Chevrolet Gulf Freeway – Houston, TX | April 2015 – Present

· Increased dealership sales volume by 12–15% year‑over‑year by implementing tailored sales strategies and motivating the team to consistently exceed targets.

· Recruited, trained, and coached a team of 10–12 sales consultants, resulting in improved closing ratios (by ~8–10%) and higher CSI (Customer Satisfaction Index) scores.

· Developed a performance‑driven culture by setting clear KPIs, tracking progress through CRM, and holding weekly accountability meetings.

· Streamlined lead management process, reducing response time from ~2 hours to 15 minutes and boosting conversion rates.

· Partnered with the marketing team to launch competitive promotions, driving higher showroom traffic and online leads.

· Recognized by upper management for top‑ranking sales performance within the region

• Formulated promotional strategies for increasing product sales.
• Supported relationships between companies and clients by identifying appropriate product recommendations.
• Increased company revenue by cultivating a strong client base.
• Exceeded department expectations for productivity and accuracy levels.

• Oversaw the comprehensive training programs for technical proficiency.
• Supervised inventory amounting to $12.7 million in equipment and vehicles.
• Enhanced workplace safety through effective risk management.
• Outperformed the standard maintenance repair time set by the Army.
• Managed personnel, including recruitment, training, scheduling, performance reviews, and disciplinary actions.

• Managed and designed various projects while overseeing logistics and quality control.
• Established a systematic approach for crafting specialized vehicles.
• Optimized departmental efficiency by developing logistics processes and conducting personnel training sessions.
• Educated staff, lacking experience in constructing bespoke vehicles.
• Engineered foundational success by independently building critical business sectors.