Nathan Wright

Work History

Auto Body Technician

Caliber Collision

12.2021 - 07.2024

Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
Inspected new parts and areas of repair to verify correctness and quality.
Maintaining shop inventory according to set standards and rectified discrepancies.
Replaced and repaired vehicle parts according to work order instructions.
Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
Inspected vehicles to identify and document repair needs.
Applied finishing techniques to enhance quality and appearance of repairs.
Tested and adjusted newly repaired vehicles to verify proper function.
Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
Reassembled and replaced parts to complete body repairs.
Utilized collision repair hammers, welders and grinders to address bodywork needs.
Followed standard operating procedures to achieve consistent quality of work.
Installed interior and exterior trim, including moldings and emblems.
Aligned and balanced vehicle frames using laser alignment systems.
Adjusted and replaced doors and windows for proper fit and alignment.
Used welding and cutting tools to repair metal body parts.
Applied sealants, caulks and rust preventatives to protect body and paint.
Inspected completed repairs for accuracy, quality and safety.
Performed structural and non-structural repairs on variety of vehicle models.
Filled, sanded and smoothed surfaces to prepare for painting.
Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
Replaced glass, headlights and other lighting and electrical components.
Prepared surfaces for priming, painting and refinishing.
Examined vehicles to determine extent of damage and repairs required.

Meat Server

Tucanos Brazillian Grill

09.2021 - 01.2022

Followed up on accidents, problems and guest complaints in food line area and within overall food and beverage department.
Answered customers' questions, recommended items, and recorded order information.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Manager

Pizza Hut

08.2019 - 09.2021

Developed and maintained relationships with customers and suppliers through account development.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Assisted in organizing and overseeing assignments to drive operational excellence.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Developed detailed plans based on broad guidance and direction.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Defined clear targets and objectives and communicated to other team members.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Established team priorities, maintained schedules and monitored performance.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Set aggressive targets for employees to drive company success and strengthen motivation.
Identified and communicated customer needs to supply chain capacity and quality teams.

Summary

Overview

Work History

Auto Body Technician

Meat Server

Manager

Education

High School Diploma - General Studies

Skills

Certification

Timeline

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