Nathan Montgomery
Burleson,TX
Summary
Dynamic Parts Sales Associate with proven expertise at AutoNation Ford, recognized for enhancing operational efficiency and customer satisfaction. Skilled in inventory management and adept at building strong customer relationships. A quick learner with a goal-oriented mindset, I successfully trained new staff and optimized parts organization. Reliable, bringing 21 years of experience in automotive parts sales and delivery.
Overview
21
21
years of professional experience
Work History
Parts Sales Associate
AutoNation Ford
03.2023 - Current
- Coordinated with service department staff to ensure timely delivery of required parts for repairs or installations.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Utilized computer systems proficiently for order processing, inventory management, and reporting purposes.
- Assisted customers in finding appropriate parts promptly.
- Ordered parts from various distributors to fulfill demands.
- Stocked and managed stock of parts.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Conducted regular inventory audits to maintain accurate stock levels and prevent discrepancies.
- Responded promptly to phone inquiries regarding available parts or order status, providing excellent communication at all times.
Parts Sales Associate
AutoNation Ford
02.2004 - 03.2023
- Participated in ongoing professional development courses related to the automotive industry, enhancing expertise as a Parts Sales Associate.
- Ensured accurate record-keeping of invoices and transactions for smooth internal operations.
- Proactively identified opportunities for process improvements within the parts department that led to increased efficiency.
- Trained and mentored junior employees on regulations, best practices, and performance strategies.
- Conducted regular audits of parts inventory to minimize discrepancies and maintain accurate records for financial reporting purposes.
- Developed strategies to optimize parts storage and organization, reducing time spent searching for specific items.
- Managed warranty returns effectively, liaising with manufacturers to ensure prompt processing of claims without excessive delays for customers or the dealership.
- Collaborated with service technicians to ensure proper parts allocation for repairs, reducing downtime for customers'' vehicles.
- Assisted in training new employees on parts department processes, improving their productivity and understanding of the role.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Education
Associate of Arts -
Tarrant County College
Fort Worth, TXSkills
- Quick learner
- Customer relationship building
- Dependability
- Goal-oriented mindset
- Product knowledge expertise
- Communication
Timeline
Parts Sales Associate
AutoNation Ford
03.2023 - Current
Parts Sales Associate
AutoNation Ford
02.2004 - 03.2023
Associate of Arts -
Tarrant County College
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