Network/Software/DevOps Engineer and Passionate Technology Enthusiast! Proud USN Nuclear Power Program Veteran. Avid problem solver, team player, and proven leader.
Hi, I’m
Nathan Mollica
San Diego,United States
Summary
Overview
15
years of professional experience
1
Certification
Work History
HashiCorpSan Diego, CA
Sr. Support Engineer
04.2022 - Current
Job overview
- Performed root cause analysis and general troubleshooting for critical customer issues.
- Provided customer oriented support for non-critical enterprise customer related questions and issues.
- Assessed, and confirmed HashiCorp product bug related issues and coordinated support with development team.
- Developed working technical knowledge of HashiCorp product integration with AWS, Azure, GCP, Docker, Kubernetes, and various Linux OS Distributions with emphasis on Consul, Vault, and Terraform.
- Quickly adapted to team environment and became primary asset in maintaining customer ticket count low. Closed 35 issues within one month span after on-boarding.
- Wrote and developed internal and customer facing Knowledge Base Articles.
- Developed internal HashiCorp Support lab code base for team usage and to increase troubleshooting efficiency.
SAIC, Science Applications International CorpSan Diego, CA
TACNET-CB ISEA Sustainment Engineer (Tier III)
01.2020 - 04.2022
Job overview
- Developed CANES Pulse 2.0 network infrastructure monitoring and configuration tool.
- Developed automation tooling using Windows PowerShell scripting, Linux Bash scripting, and .NET/C#.
- Established and maintained Git DevOps workflow and testing for Pulse 2.0.
- Provided System life cycle systems engineering support for NIWC/NAVWAR customer with focus primarily on network and storage devices (router/switch/fiber).
- Supported software and hardware efforts required to sustain currently fielded COMPOSE/CANES (Enterprise Networking) systems.
- Exceeded goals through effective task prioritization and great work ethic
SAIC, Science Applications International CorpSan Diego, CA
TACNET-CB ISEA Network Engineer (Tier II)
01.2019 - 12.2019
Job overview
- Provided technical guidance for analysis, optimization, and troubleshooting of Navy computer systems
- Maintained expertise in ISNS and CANES shipboard networks across their life cycles.
- Maintain strong fundamental knowledge in areas of Microsoft AD, Cisco Routing/Switching, PowerShell, and Linux system administration
- Successfully diagnosed complex problems and delivered effective and time sensitive solutions to US Navy Fleet.
Siemens Building TechnologiesSan Diego, CA
Field Service Technician (Lifesciences)
01.2018 - 12.2018
Job overview
- Performed field service equipment upgrades for building automation control systems to include LAN, BACNET, and P2 based networking technologies.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Performed critical system restorations of customer outages with focus on prevention of data loss.
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Followed safety procedures to avoid injuries in field.
United States NavySan Diego, CA
Naval Nuclear Electronics Technician
10.2009 - 12.2017
Job overview
- Responsible for planning, execution, and supervision of routine, PMS and corrective maintenance for one of two A4W reactor protective complexes and control systems
- Developed expert level knowledge base of Microelectronic Computer systems related to reactor protection and control systems.
- Developed effective and proven leadership skills for teams ranging from 10 to 26 technicians.
- Completed Electronics Technician Maintenance School (ETMS) soldering and circuit level troubleshooting advanced training path.
Education
National UniversityLa Jolla, CA
Bachelor of Science from Computer Science
11.2025
University Overview
Programming in C++/Java, Object Oriented Design, Data Structures & Algorithms, OS Theory, Digital Logic/Design
Los Lunas High SchoolLos Lunas, NM
High School Diploma
05.2009
University Overview
Skills
- HashiCorp Technologies - Consul, Terraform, Vault, Nomad, Vagrant
- Kubernetes - EKS, AKS, GKE, KinD, Minikube, K3s
- Docker Containerization - Docker Compose, Docker Desktop, Docker IO
- Cloud - AWS, Azure, Google Cloud Engine
- Programming Languages - NET/C#, PowerShell, Linux Bash, Ruby, Go, C, Java,
- Cisco Hardware Routing/Switching
- Cisco FW Appliances Cisco ISE
- Windows Server 2008-2019 VMWare VSphere
- Dell EMC Storage Microsoft Exchange 2008-2016
Accomplishments
Accomplishments
- SAIC Team Nomination for Innovation (11/2021 - 11/2021): Received nomination for SAIC's Technical Innovation Award for Pulse application.
- HashiCorp - Led development efforts of centralized customer-based DevOps environment internal code base leading to shortened new hire on-boarding timeline, and increased time-to-solve customer issue tickets.
- US Navy - Multiple Navy and Marine Corps Achievement Medals pertaining to technical effectiveness, leadership, and audit based successes.
Certification
- HashiCorp Consul Certified Associate
- CompTIA Security+
- CompTIA Network+
- Microsoft Server Administrator (Server 2016)
- Cisco Certified Network Associate
Timeline
Sr. Support Engineer
HashiCorp
04.2022 - Current
TACNET-CB ISEA Sustainment Engineer (Tier III)
SAIC, Science Applications International Corp
01.2020 - 04.2022
TACNET-CB ISEA Network Engineer (Tier II)
SAIC, Science Applications International Corp
01.2019 - 12.2019
Field Service Technician (Lifesciences)
Siemens Building Technologies
01.2018 - 12.2018
Naval Nuclear Electronics Technician
United States Navy
10.2009 - 12.2017
National University
Bachelor of Science from Computer Science
Los Lunas High School
High School Diploma
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