Nathanael Alexandre
Miramar,FL
Summary
Dynamic leader with a proven track record at Towne Park Luxury Valet, enhancing customer satisfaction and operational efficiency. Expert in training and mentoring, with a keen business acumen and computer literacy. Excelled in developing solutions that improved team performance and service delivery, showcasing exceptional customer service and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor
Towne Park Luxury Valet
06.2022 - Current
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Supervisor
Publix
11.2018 - 01.2022
- Conducted performance reviews to support employee development.
- Coordinated cross-functional projects to achieve organizational goals.
- Developed training programs for enhanced employee performance.
- Increased customer satisfaction with streamlined service procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Bookstore Clerk
Sheridan Hills Christian School Ptf
07.2015 - 10.2018
- Increased customer satisfaction by providing personalized assistance and book recommendations.
- Enhanced customer experience by maintaining a clean, organized, and visually appealing store environment.
- Improved store efficiency with thorough inventory management and timely restocking of shelves.
- Worked closely with department leads to optimize floor layout based on sale trends.
- Boosted sales through skillful upselling and promotion of store events and loyalty programs.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
Education
Associate Of Arts - Accounting
Broward College
Fort Lauderdale, FL06.2020
Skills
- Training and mentoring
- Goal oriented
- Customer service
- Business acumen
- Computer literacy
- Solutions
- Team Leader
Accomplishments
• Being recognized as Employee of the Month/Year.
• Starting and growing a business
• Volunteering for Brest Cancer Awarness
Certification
CPR certificate
Additional Information
I have a very welcoming and supportive nature.
I take my image and how people perceive me with pride. Nevertheless I uphold standards and dedicate to exceed expectations.
Languages
French
Professional Working
Spanish
Limited Working
English
Native or Bilingual
Timeline
Supervisor
Towne Park Luxury Valet
06.2022 - Current
Supervisor
Publix
11.2018 - 01.2022
Bookstore Clerk
Sheridan Hills Christian School Ptf
07.2015 - 10.2018
CPR certificate
Associate Of Arts - Accounting
Broward College
Similar Profiles
Nathan CaldwellNathan Caldwell
Valet Driver at Towne Park Valet ParkingValet Driver at Towne Park Valet Parking
Jaleen HemingwayJaleen Hemingway
Valet at Towne Park ValetValet at Towne Park Valet
Elijah RobinsonElijah Robinson
Valet at Towne Park Valet ParkingValet at Towne Park Valet Parking