Nathanael Forrar

As a student at Hoodland Fire I work a 48/96 schedule. I work with fellow firefighters and medically trained personnel running calls while training and attending school to become a full time firefighter.

During my 4 days off, I split my time at the student and main station assisting the on duty crew; responding, maintaining equipment, and additional hands on training.

While at Hoodland's student station I've been able to improve emergency response times with regard to proximity and the large call volume on the mountain. This position has given me patient interaction, as well as structure, car and wildland fire experience.

In 2018 I began assisting my dad in the family business specializing in the start to finish of interior and exterior painting. As well as, but not limited to, roof/gutter cleaning, pressure washing, and deck staining. For the last 6 years I've gained hands on experience with power tools and small engine equipment. These experiences have given me a solid understanding and knowledge of structures, building layouts, and structural materials. I have gotten first hand experience working with a crew to accomplish a task in a timely manner while delivering high quality work to our clients.

• Enhanced customer satisfaction by providing efficient and thorough car wash services.
• Streamlined workflow by organizing cleaning supplies and maintaining equipment for optimal performance.
• Consistently met daily car wash quotas, prioritizing tasks to ensure timely completion.
• Collaborated with team members to develop strategies for improving overall service quality and efficiency.
• Reduced wait times for customers by efficiently managing the queue of vehicles waiting for service.
• Increased repeat business through excellent customer service and attention to detail in car washing processes.
• Ensured cleanliness of facility, performing routine maintenance tasks such as sweeping, mopping, and trash removal.
• Managed cash transactions accurately, ensuring proper handling of payments from customers.
• Trained new employees on proper car wash techniques, equipment usage, and safety procedures to maintain consistent service levels across the team.
• Resolved customer complaints promptly and professionally, maintaining a strong focus on customer satisfaction.
• Established positive relationships with customers through friendly interactions during each visit, fostering customer loyalty over time.
• Achieved customer satisfaction by providing high-quality professional service.