Nathanael Hardister
BENTON,AR
Summary
Dedicated DME Technician with experience in conducting routine inspections and facilitating effective communication among healthcare teams. Recognized for reliability and customer service, contributing to improved patient outcomes and streamlined operations.
Overview
12
12
years of professional experience
Work History
DME Technician
Bright Springs Healthcare
02.2024 - Current
- Installed, maintained, and repaired durable medical equipment for patient use.
- Conducted routine inspections and preventative maintenance on medical devices.
- Collaborated with healthcare teams to ensure timely delivery of equipment to patients.
- Trained new technicians on equipment handling and safety protocols.
- Assisted in troubleshooting technical issues, ensuring minimal downtime for patients.
- Facilitated smooth communication between staff members, fostering a cohesive work environment that prioritized patient care.
- Improved patient satisfaction by providing accurate and timely delivery of DME equipment.
- Expedited repairs for damaged equipment, minimizing downtime for patients reliant on specific devices.
- Collaborated with healthcare professionals to ensure optimal selection and usage of appropriate DME products for patients.
- Conducted thorough assessments of each patient''s needs before recommending suitable products or modifications to existing equipment, leading to better overall outcomes.
- Educated patients and caregivers on proper use, cleaning, and storage of various DME items, reducing misuse incidents.
District Manager
Abbey Road LLC
03.2017 - 11.2022
- Directed regional operations to optimize store performance and enhance customer satisfaction.
- Analyzed sales data to identify trends, driving strategic decisions for inventory management.
- Implemented training programs for staff, improving service quality and employee retention rates.
- Established communication protocols across teams, fostering collaboration and efficiency in operations.
- Developed and executed promotional strategies, increasing brand visibility within the community.
- Mentored district leaders on best practices, promoting consistent operational excellence across locations.
- Led initiatives to improve supply chain efficiencies, reducing costs while maintaining product availability.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
Diesel Mechanic
Riggs Cat
05.2014 - 10.2017
- Diagnosed and repaired diesel engines, enhancing operational performance and reliability.
- Utilized diagnostic tools to troubleshoot system failures efficiently and accurately.
- Conducted preventive maintenance on heavy equipment, reducing breakdown occurrences.
- Collaborated with teams to streamline repair processes, improving turnaround times.
- Oversaw complex repairs, coordinating workflow to optimize resource utilization and minimize downtime.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
Education
Bachelor of Arts - Applied Science Based in Diesel Mechanics
Southeastern Oklahoma State University
Durant, OKSkills
- Safe driving
- Device installation
- Equipment assembly
- Medical equipment maintenance
- Healthcare
- Procedure requirements
- Quality control procedures
- Territory management
- Preoperative checklists
- Quality improvement program
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking
- Reliability
- Critical thinking
- Computer skills
- Self-Motivation
- Technical troubleshooting
- Management skills
Timeline
DME Technician
Bright Springs Healthcare
02.2024 - Current
District Manager
Abbey Road LLC
03.2017 - 11.2022
Diesel Mechanic
Riggs Cat
05.2014 - 10.2017
Bachelor of Arts - Applied Science Based in Diesel Mechanics
Southeastern Oklahoma State University