Nathan G. Broaddus
Raymond,IL
Summary
Adept at legal and regulatory compliance, I excelled in mortuary operations at Calvert Memorial-Sutton Memorial Home, enhancing service delivery and client satisfaction. My professionalism and self-motivation drove significant improvements in process efficiency and compassionate client interactions, showcasing my ability to manage time effectively and meet strict deadlines.
Overview
21
21
years of professional experience
Work History
Truck Driver
Beelman Trucking
02.2024 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
Funeral Director/Professional Embalmer
Calvert Memorial- Sutton Memorial Home
11.2015 - 02.2024
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Filed funeral claims on behalf of clients with the Illinois Department of Human Services-Burial Benefits Unit for burial and cremation payments.
- Filed death certificates with the Illinois Department of Public Health.
- Removal of deceased at private homes, hospitals and county morgues.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Communicated with insurance companies to secure death benefits for payment of services.
- Continuously updated industry knowledge by attending professional workshops, conferences, and seminars.
- Managed financial transactions and record-keeping with accuracy and confidentiality.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
- Completed death certificates, burial permits and other legal documents for families.
- Ensured compliance with state regulations by accurately completing necessary paperwork for each case.
Funeral Director/ Embalmer
Bass-Patton-Dean Funeral Home
06.2012 - 11.2015
- Picked up deceased at private homes, hospitals and county morgues.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Communicated with insurance companies to secure death benefits for payment of services.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Developed strong relationships within the community through outreach initiatives and networking events.
- Improved client satisfaction by providing compassionate and personalized funeral services.
- Secured and filed burial permits and made funeral arrangements.
- Collaborated with clergy members to plan meaningful and respectful memorial services.
- Counseled bereaved individuals, offering emotional support during challenging times.
- Balanced competing priorities effectively while managing multiple projects simultaneously under tight deadlines.
- Exhibited flexibility while managing multiple projects simultaneously within different deadlines.
- Used numerous computer programs effectively using Illinois Vital Records (IVRS) for certifying death certificates, Smart Director Program, Microsoft Word, Messenger Program, and always updating funeral home website.
Montgomery County Deputy Coroner
Montgomery County Coroner's Office
06.2012 - 11.2016
- Collaborated with forensic experts, pathologists, and toxicologists to obtain necessary analyses for determining cause of death accurately.
- Conducted comprehensive witness interviews to gather essential information for ongoing investigations.
- Maintained detailed records of each case, ensuring both accuracy and promptness in reporting to relevant parties.
- Ensured compliance with state laws and regulations by staying current on industry changes and adjusting practices accordingly.
- Enhanced communication with law enforcement agencies by collaborating effectively during investigations and sharing crucial findings.
- Participated in professional development opportunities such as conferences, workshops, or seminars to stay current on best practices within the field of death investigation.
- Assisted families in understanding the circumstances surrounding a loved one''s death by providing compassionate support and clear explanations.
- Testified at inquests, hearings and court trials.
- Inquired into cause, manner and circumstances of human deaths and established identities of deceased persons.
Autopsy Assistant
Bowman Pathology
06.2010 - 09.2012
- Preserved evidence integrity by following proper chain-of-custody protocols when handling specimens related to legal investigations.
- Enhanced autopsy process efficiency by maintaining a clean and organized workspace.
- Assisted pathologists in determining cause of death through meticulous tissue sampling and data collection.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
Funeral Assistant
Plummer Funeral Services
10.2007 - 06.2010
- Facilitated smooth visitation events by setting up guestbook stations, floral displays, video tributes, and other elements essential to the gathering.
- Supported funeral director with all facets of funeral service coordination.
- Provided administrative support to funeral home staff.
- Drove company vehicles to transport remains or families to services.
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Greeted funeral guests and coordinated seating.
Production Technician
Borgic Farms Inc.
08.2003 - 05.2007
- Assisted in breeding procedures, contributing to higher conception rates and improved genetic quality within the herd.
- Improved overall herd health by diligently monitoring and vaccinating pigs according to schedule.
- Ensured optimal animal welfare through regular inspections, providing clean living conditions, and addressing any concerns.
- Implemented biosecurity measures to reduce potential pathogen exposure and maintain a healthy environment for pigs.
- Facilitated smooth transportation of animals between facilities by coordinating logistics and ensuring proper handling techniques were utilized.
- Reduced stress during pig handling by employing industry-approved techniques grounded in animal behavior knowledge.
Education
Associate of Applied Science - Mortuary Science
Carl Sandburg College
Galesburg, IL05.2012
Skills
- Legal Compliance
- Regulatory Compliance
- Mortuary operations
- Sales and Marketing
- Pricing Structures
- Self Motivation
- Time management abilities
- Professionalism
Timeline
Truck Driver
Beelman Trucking
02.2024 - Current
Funeral Director/Professional Embalmer
Calvert Memorial- Sutton Memorial Home
11.2015 - 02.2024
Funeral Director/ Embalmer
Bass-Patton-Dean Funeral Home
06.2012 - 11.2015
Montgomery County Deputy Coroner
Montgomery County Coroner's Office
06.2012 - 11.2016
Autopsy Assistant
Bowman Pathology
06.2010 - 09.2012
Funeral Assistant
Plummer Funeral Services
10.2007 - 06.2010
Production Technician
Borgic Farms Inc.
08.2003 - 05.2007
Associate of Applied Science - Mortuary Science
Carl Sandburg College
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