Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Houle

Cheshire,CT

Summary

Courteous Team Member delivers fast, friendly customer service to positively impact customer satisfaction, store profitability and organization's mission. Executes multiple tasks with superior organizational skills and detail orientation. Available to work flexible schedules, nights, weekends and holidays based on business needs.

Overview

7
7
years of professional experience

Work History

DoorDash Driver

DoorDash
03.2023 - Current
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Server/Table Busser

Small Kitchen Big Taste
09.2022 - Current
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with catering staff on alternatives.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Tennis Instructor

Paradise Country Club
05.2020 - Current
  • Consistently communicated progress updates with parents, facilitating collaboration towards achieving student goals.
  • Taught proper physical conditioning for maximum endurance, health, and safety.
  • Boosted client retention rate by providing exceptional customer service and personalized lesson plans.
  • Developed and delivered effective and engaging coaching sessions to improve performance.

Grade 8 Certified Soccer Referee

U.S Soccer Federation
09.2016 - Current
  • Assessed players and equipment to verify conformance to event rules and safety standards.
  • Strengthened understanding of rule changes by attending annual training sessions and workshops.
  • Managed player substitutions to establish smooth and productive flow of game.
  • Signaled free kicks, corners and throw-ins to control flow of game and provide fair rules.
  • Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements.
  • Mentored and supported new referees to enhance knowledge of fundamentals of game and apply best practices.

Athletic Operations Student Worker

University Of Kentucky
09.2022 - 03.2023
  • Took and followed detailed directions from others.
  • Regularly communicated with management to provide feedback and updates.
  • Worked in team environment to maintain high levels of productivity.
  • Engaged in the maintenance and organization of athletic events as well as facilities owned by the University.
  • Collaborated with team members to execute successful campus events, ensuring smooth operations from planning to execution.

Education

Buisness

University of Kentucky
Lexington, KY

High School Diploma -

Cheshire High School
Cheshire, CT
06.2021

Skills

  • Punctual and Reliable
  • Processes and procedures
  • Safety Management
  • Customer Service
  • Problem-Solving
  • Relationship Building
  • Time Management
  • Teamwork and Collaboration
  • Task Prioritization
  • Self-Directed

Timeline

DoorDash Driver

DoorDash
03.2023 - Current

Server/Table Busser

Small Kitchen Big Taste
09.2022 - Current

Athletic Operations Student Worker

University Of Kentucky
09.2022 - 03.2023

Tennis Instructor

Paradise Country Club
05.2020 - Current

Grade 8 Certified Soccer Referee

U.S Soccer Federation
09.2016 - Current

Buisness

University of Kentucky

High School Diploma -

Cheshire High School

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Nathan Houle