Diligent Direct Support Professional/Supervisor with solid background in providing compassionate support to individuals. Adept at managing daily activities and ensuring clients' well-being through personalized care plans. Demonstrated proficiency in communication and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Perfect Partners
06.2024 - Current
Assisted disabled clients to support independence and well-being.
Monitored progress and documented patient health status changes to keep care team updated.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintained clean, safe, and well-organized patient environment.
Collaborated with healthcare providers to coordinate medical appointments for clients, ensuring proper follow-up on treatments and recommendations.
Advocated for client needs during service planning meetings, ensuring resources were allocated appropriately to foster growth and development.
Fostered a positive work environment by supporting team members, recognizing achievements, and addressing conflicts in a timely manner.
Addressed behavioral challenges proactively by implementing positive behavior supports and collaborating with behavioral specialists.
Developed and maintained a constructive partnership with external agencies to support clients'' involvement in recreational, educational, and vocational programs.
Assisted in staffing decisions including selection, hiring, training, scheduling, and mentoring new team members to ensure quality care provision.
Promoted independence among clients by teaching essential life skills such as budgeting, cooking, and public transportation use.
Direct Support Professional
Missouri Mentor Network
09.2023 - 06.2024
Assisted disabled clients to support independence and well-being.
Monitored progress and documented patient health status changes to keep care team updated.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintained clean, safe, and well-organized patient environment.
Developed and implemented individualized care plans to meet individual needs of each client.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Direct Support Professional
Austen Dooley Company
09.2022 - 08.2023
Assisted disabled clients to support independence and well-being.
Monitored progress and documented patient health status changes to keep care team updated.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintained clean, safe, and well-organized patient environment.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
CNA - Certified Nursing Assistant
First Call of Springfield
06.2020 - 02.2023
Assisting residents with ADLs at the following facility types:
Assisted Living
Skilled Nursing
Long Term Care
Behavioral Health
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Certified Nursing Assistant
The Maples Health and Rehabilitation
02.2019 - 02.2021
Assisting patients/residents with personal care
Skilled care, therapy, and long-term care
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Transported patients between rooms and appointments or testing locations.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
CNA - Certified Nursing Assistant
HCR ManorCare
11.2016 - 06.2018
Skilled Nursing Care for patients/residents
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Reduced patient stress levels through effective communication and active listening skills.
Housekeeping
HCR ManorCare
05.2016 - 11.2016
General housekeeping and laundry
Monitored room inventory closely, working with housekeeping to maximize available rooms for incoming guests.
Improved teamwork among housekeeping staff by fostering open communication and collaboration within the department.
Collaborated with housekeeping staff to ensure rooms were prepared according to guests'' preferences.
Improved housekeeping inspection quality by implementing efficient management protocols and checklists.
Contributed to overall facility cleanliness by performing routine housekeeping tasks in assigned areas.
Improved overall cleanliness and guest satisfaction by implementing effective housekeeping procedures and protocols.
Cleaner
Star Building Services
11.2015 - 05.2016
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Handled equipment, chemicals, and materials properly and with caution.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
Substitute Teacher
Kelly Services
12.2015 - 04.2016
Upheld classroom routines to support student environments and maintain consistent schedules.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Supervised lunchroom and recess activities.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Developed and implemented behavior management plans for students with challenging behavior.
Implemented classroom management techniques to maintain positive learning environment.
Certified Nursing Assistant (CNA) - State Boards of Nursing.
First Aid Certification - American Red Cross or St John Ambulance.
Additional Information
Microsoft Technical Support, MAC, Apple Co. Technical Support, Librarian Science, Speaks French as second language, Organization skills; Cleaning, multitasking
Awards
Presidential Award for Community Service, 06/01/13, Over 100 hours of un-paid community service in under 90 days, to Christiana Care Health System.
Government Award, 06/01/13, Given by Governor Jack Markell for outstanding community service(s) to Delaware.
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Direct Support Professional
Perfect Partners
06.2024 - Current
Direct Support Professional
Missouri Mentor Network
09.2023 - 06.2024
Direct Support Professional
Austen Dooley Company
09.2022 - 08.2023
CNA - Certified Nursing Assistant
First Call of Springfield
06.2020 - 02.2023
Certified Nursing Assistant
The Maples Health and Rehabilitation
02.2019 - 02.2021
CNA - Certified Nursing Assistant
HCR ManorCare
11.2016 - 06.2018
Housekeeping
HCR ManorCare
05.2016 - 11.2016
Substitute Teacher
Kelly Services
12.2015 - 04.2016
Cleaner
Star Building Services
11.2015 - 05.2016
Certification - Nursing, CNA
Ozarks Technical Community College
High School Diploma -
Newark High School
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