Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Partner of the month HEB
Timeline
Generic

Nathanial Harris

Temple

Summary

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Insurance Agent

Globe Life American Income Life
02.2025 - 05.2025
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Maintained high standards of customer service by building relationships with clients.
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Developed customized presentations for prospective clients that highlighted relevant products and benefits based on their unique needs.
  • Analyzed customer needs to provide customized insurance solutions.
  • Finalized sales and collected necessary deposits.

Driver

FedEx
07.2024 - 01.2025
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Delivered goods and products to customer on time and in excellent condition.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.

Bagger

HEB
01.2019 - 06.2024
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Assisted in maintaining a clean store environment for a pleasant shopping experience.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
  • Maintained customer satisfaction by assisting with carrying out goods.
  • Returned unwanted merchandise and retrieved specially requested products.
  • Enhanced customer satisfaction by efficiently bagging groceries and handling fragile items with care.
  • Contributed to positive work culture through effective communication and collaboration with coworkers.
  • Answered customer inquiries and provided product guidance.
  • Provided product knowledge to help customers select best products.
  • Demonstrated flexibility in scheduling, adapting to various shifts as needed to support the store''s operational needs.
  • Streamlined checkout process by quickly scanning items and applying proper discounts.
  • Followed safety protocols to prevent accidents and injuries.
  • Maintained high level of personal hygiene and cleanliness, contributing to positive shopping environment.
  • Promoted a culture of continuous improvement, leading to increased productivity and efficiency within the team.
  • Achieved higher levels of customer satisfaction by establishing clear service standards and expectations for employees.
  • Led the successful implementation of new policies and procedures that resulted in more streamlined workflows and greater consistency across teams.
  • Empowered individuals to take ownership of their professional development through tailored coaching sessions and feedback mechanisms.
  • Drove performance improvements by setting ambitious goals for employees and providing ongoing guidance, coaching, and support throughout their journey towards achieving these objectives.

Cashier and stocker

Family Dollar
01.2018 - 01.2019
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Assisted coworkers and staff members with special tasks on daily basis.

Cashier

Whataburger
01.2016 - 01.2017
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Contributed to maintaining a positive work environment by fostering effective communication among team members.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
  • Processed orders on POS system and accepted cash and charge payments.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
  • Expedited food preparation tasks such as chopping vegetables, grilling meats, and assembling sandwiches to meet high demand while maintaining quality standards.
  • Supported kitchen staff by washing dishes promptly after use, allowing chefs more time to focus on preparing meals.
  • Improved team efficiency with effective communication and coordination during peak hours.
  • Enhanced drive-thru service speed by optimizing order taking and payment processes.
  • Assisted in inventory management, ensuring availability of all necessary ingredients and supplies.

Education

General Studies -

Belton High
01.2023

Associate - Basics

Temple College
Temple, TX
05-2024

Skills

  • Fast learner, Great Communication Skills, Fast Worker, can work outside in the heat, Friendly, Kind, Work Oriented
  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Client needs analysis
  • Customer follow-up
  • Life insurance
  • New client acquisition
  • Critical thinking

Accomplishments

I was such a hard worker for Fedex that they gave me the biggest route right out of training.


I was training to be a manager at the Family Dollar


I was in Leadership at HEB

Certification

  • General Lines Agent License

Partner of the month HEB

I worked hard every time I clocked in. I always made sure that I was bagging and moving. I would always ask every person if they needed help with a carry out. I would also check the carts outside to make sure they were all good and if not I would tell a manager and then go out and push them. I would go above and beyond to make sure everything was running smoothly all while having fun and engaging with customers to make them feel included. 

Timeline

Insurance Agent

Globe Life American Income Life
02.2025 - 05.2025

Driver

FedEx
07.2024 - 01.2025

Bagger

HEB
01.2019 - 06.2024

Cashier and stocker

Family Dollar
01.2018 - 01.2019

Cashier

Whataburger
01.2016 - 01.2017

General Studies -

Belton High

Associate - Basics

Temple College

Similar Profiles

CREATE PROFILE
Nathanial Harris