Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Nathanial Meyer

Nathanial Meyer

South Jordan,UT

Summary

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Store Manager

Extra Space Storage
South Jordan, UT
06.2023 - Current
  • Organized, delegated and monitored daily operations of one or more self-storage facilities.
  • Maintained accurate records of tenant information such as payment history, contact details.
  • Advised customers on the best storage solutions for their needs based on size, budget and other requirements.
  • Managed accounts receivable by collecting rent payments from tenants in accordance with company policies and procedures.
  • Resolved customer complaints promptly and professionally in order to maintain positive relationships with clients.
  • Conducted regular inspections of the facility to identify any potential safety hazards or maintenance issues.

Admissions Advisor

Nightingale College
Salt Lake City, UT
12.2021 - 06.2023
  • Conducted interviews with potential students, evaluated student qualifications and recommended admission decisions.
  • Assisted potential learners in understanding academic application processes, admissions requirements, and financial aid processes
  • Reviewed applications for accuracy and completeness, followed up with applicants to obtain additional information as needed.
  • Maintained accurate and complete student records required by laws, district policies, and administrative regulations.

Merchandising Manager

Sam's Club
Salt Lake City, UT
06.2021 - 12.2021
  • Designed floor layouts, product displays, and shelving layouts to maximize sales and influence customer purchasing habits
  • Moved team from the 42% to the top 8% within the company based on KPI's such as inventory sell-through, member satisfaction, and gross profit through the use of consistent teaching, training, and follow-up with associates
  • Identified dead inventory and created solutions for excess liquidation through creative inventory management solutions.
  • Managed the full cycle of recruitment process including sourcing, interviewing, screening and selection of candidates.

Meat Team Leader

Sam's Club
Salt Lake City, UT
08.2020 - 06.2021
  • Oversaw the entire stock management process, including receiving incoming merchandise, shelf replenishment, and shrinkage control
  • Reviewed inventory and sales records, tracked trends, and reported on activities to senior management for use in key decision making
  • Used empathy and persuasive negotiation skills to deliver a positive member experience, driving member loyalty and retention for an increase in sales of 42% year-over-year.
  • Managed the full cycle of recruitment process including sourcing, interviewing, screening and selection of candidates.

Merchandising Team Lead

Sam's Club
Salt Lake City, UT
07.2019 - 08.2020
  • Designed floor layouts, product displays, and shelving layouts to maximize sales and influence customer purchasing habits
  • Coached, directed, and counseled merchandisers in overall performance, clearly defined expectations, monitored progress, and tracked volume for incentives and productivity
  • Handled member inquiries with exceptional professionalism and enthusiasm.
  • Managed the full cycle of recruitment process including sourcing, interviewing, screening and selection of candidates.

Selling Partner Support

Amazon
Tempe, AZ
08.2018 - 07.2019
  • Provided customer service and technical support to Amazon sellers via phone and email.
  • Resolved seller inquiries promptly and accurately by researching account information and providing solutions.
  • Analyzed root cause of seller complaints and developed strategies to improve the overall customer experience.
  • Trained new hires on company procedures for handling customer inquiries.

Perishables Team Lead

Chef'Store
Tempe, AZ
02.2018 - 08.2018
  • Established merchandising plans and created attractive displays to drive sales and revenue.
  • Maintained accurate records of all incoming and outgoing shipments of perishable items.
  • Managed employees by performing training, development and workflow planning tasks.

Ingredients Distribution Clerk

Chef'StoreCoValence Laboratories
Chandler, AZ
06.2017 - 02.2018
  • Received and stored incoming ingredients according to specified procedures.
  • Weighed and measured ingredients for production batches.
  • Maintained accurate records of inventory and stock levels.

Meat Team Lead

Sam's Club
Casa Grande, AZ
12.2016 - 06.2017
  • Oversaw the entire stock management process, including receiving incoming merchandise, shelf replenishment, and shrinkage control
  • Reviewed inventory and sales records, tracked trends, and reported on activities to senior management for use in key decision making
  • Used empathy and persuasive negotiation skills to deliver a positive member experience, driving member loyalty and retention for an increase in sales of 42% year-over-year.
  • Managed the full cycle of recruitment process including sourcing, interviewing, screening and selection of candidates.

Front End Team Lead

Sam's Club
Casa Grande, AZ
03.2016 - 12.2016
  • Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
  • Organized staff schedules to maximize efficiency while minimizing labor costs.
  • Trained new employees in customer service techniques and store policies.
  • Monitored cash register transactions to ensure accuracy and compliance with company policies.
  • Resolved customer complaints in a professional manner.

Tire and Battery Bay Supervisor

Sam's Club
Casa Grande, AZ
05.2015 - 03.2016
  • Directed the day-to-day operations of the tire center, including scheduling and hiring staff.
  • Trained new employees in the use of tools, equipment, processes, and safety protocols specific to the tire center operation.
  • Assisted customers with selecting appropriate tires based on their vehicle type and driving needs.
  • Adhered to state regulations related to tire disposal according to environmental standards.
  • Resolved customer complaints regarding product or service issues in a timely manner.

Education

Some College (No Degree) - Health Education and Promotion

Arizona State University, Tempe, AZ

Certificate - Emergency Medical Technician

Central Arizona College, Coolidge, AZ
05-2013

High School Diploma -

Casa Grande Union
08.2007 - 05.2011

Skills

  • Store operations oversight
  • Retail Inventory Management
  • Project Management
  • Shift Scheduling
  • Talent Recruitment
  • Loss Prevention
  • Report Generation

Accomplishments

  • Associate of the Year 2016

References

References available upon request.

Timeline

Store Manager - Extra Space Storage
06.2023 - Current
Admissions Advisor - Nightingale College
12.2021 - 06.2023
Merchandising Manager - Sam's Club
06.2021 - 12.2021
Meat Team Leader - Sam's Club
08.2020 - 06.2021
Merchandising Team Lead - Sam's Club
07.2019 - 08.2020
Selling Partner Support - Amazon
08.2018 - 07.2019
Perishables Team Lead - Chef'Store
02.2018 - 08.2018
Ingredients Distribution Clerk - Chef'StoreCoValence Laboratories
06.2017 - 02.2018
Meat Team Lead - Sam's Club
12.2016 - 06.2017
Front End Team Lead - Sam's Club
03.2016 - 12.2016
Tire and Battery Bay Supervisor - Sam's Club
05.2015 - 03.2016
Casa Grande Union - High School Diploma,
08.2007 - 05.2011
Arizona State University - Some College (No Degree), Health Education and Promotion
Central Arizona College - Certificate, Emergency Medical Technician

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Nathanial Meyer