Summary
Overview
Work History
Education
Skills
Quality Control Improvement at GATX
Audit compliance and Inspection
Timeline
Generic

Nathaniel Amakye

San Bernardino,CA

Summary

Highly qualified Operations Supervisor successfully takes on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated, and hard-working leader with a history of streamlining operations and increasing productivity.

Overview

10
10
years of professional experience

Work History

Operations Supervisor

GATX Rail
Colton, CA
02.2024 - Current
  • Directed operations team to optimize repair materials selection and processing of estimates using SAP, MMS, and MRP, achieving 50% productivity increase.
  • Implemented comprehensive safety protocols and compliance measures, reducing operational downtime by 30%.
  • Enhanced client satisfaction by 20% through accurate shipping documentation and handling practices.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Analyzed operational data to identify trends and implement strategic improvements.
  • Prepared reports on operational performance metrics and presented them to management team.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.

Process Associate

Amazon
San Bernardino, CA
05.2023 - 02.2024
  • Conducted daily process reviews to identify areas for improvement and increased efficiency.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Monitored performance metrics to measure process effectiveness.
  • Worked closely with human resources to support employee management and organizational planning.
  • Assessed company operations for compliance with safety standards.
  • Implemented strategies to take advantage of new opportunities.
  • Maintained positive working relationship with fellow staff and management.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Analyzed key performance indicators to identify effective strategies.

IT Manager

Learning Skills International School
Accra
01.2015 - 02.2023
  • Led the management of IT infrastructure, achieving 99% system uptime, and efficiently resolving an average of 15 technical support tickets daily, reducing staff downtime, and boosting productivity.
  • Redesigned the procurement process, negotiating with suppliers to secure a 15% reduction in hardware costs, positively impacting the school's budget for technology resources.
  • Enhanced the student information system by integrating advanced features, resulting in a 20% increase in staff workflow efficiency, and fostering a more productive learning environment.
  • Developed and implemented system lifecycle methodologies to produce systems of high quality.
  • Evaluated organization's technology to recommend upgrades for hardware and software.
  • Trained staff members on various aspects of computer usage and software applications.

Education

Bachelor of Arts - Integrated Development Studies And Economics

University For Development Studies
Ghana
12-2014

Skills

  • SAP Expertise
  • Safety compliance
  • Operational analysis
  • Process improvement
  • Performance metrics
  • Team leadership
  • Supply chain management
  • Inventory control
  • Data reporting
  • Project management

Quality Control Improvement at GATX

Directed a comprehensive quality control enhancement project at GATX, using 5 Whys and SWOT analysis methodologies to discover and rectify the fundamental causes of oil residue problems in railcars, thereby improving integrity in operations.

Introduced advanced steaming processes, which not only elevated safety standards but also yielded a 30% increase in operational efficiency during railcar maintenance, positively impacting productivity and service quality.

Fostered collaboration across departments to revise and implement robust quality control measures, which successfully aligned with compliance mandates and fortified GATX’s operational integrity in the rail transportation sector.

Audit compliance and Inspection

Developed a robust audit template for GATX 7960 tank cars, which incorporated compliance markers aligned with regulatory safety standards, ensuring thorough inspection methodologies were followed.

Executed a comprehensive root cause analysis to uncover factors contributing to missed inspections, utilizing data-driven insights to formulate and apply corrective actions that significantly reduced non-compliance incidents.

Innovated training protocols aimed at inspection personnel, integrating findings from the audit process and best practices to bolster both safety compliance and inspection accuracy, resulting in a demonstrable improvement in overall operational effectiveness.

Timeline

Operations Supervisor

GATX Rail
02.2024 - Current

Process Associate

Amazon
05.2023 - 02.2024

IT Manager

Learning Skills International School
01.2015 - 02.2023

Bachelor of Arts - Integrated Development Studies And Economics

University For Development Studies
Nathaniel Amakye