MS Applications
Nathaniel ashie
PHILADELPHIA,PA
Summary
Distinguished Sterile Processing Technician with a proven track record at the Hospital of the University of Pennsylvania, adept in decontamination and sanitation, and recognized for enhancing sterilization procedures efficiency by 30%. Skilled in computerized tracking and demonstrating exceptional teamwork, I excel in ensuring equipment safety and compliance with OSHA regulations.
Experienced in assembling carts and selecting instruments and supplies for procedures. Competent in performing and documenting test results, restocking supplies and managing records. Focused on working quickly and accurately to maintain efficient facility operations.
Responsible candidate eager to provide safe and efficient patient care. Strong knowledge of sterilization methods, safety protocols and equipment care. Knowledgeable in inventory control and recordkeeping. Reliable and dedicated to providing superior customer service.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sterile Processing Technician
Hospital of the University of Pennsylvania
08.2022 - Current
- Recorded biologicals and test results.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Inspected sterile package integrity prior to distribution.
- Identified parameters and sterilization method required for each item to be sterilized.
- Picked instruments and supplies for surgeries.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
- Verified and maintained proper documents and records for sterilization.
- Wrapped trays, instrument packs, and sets.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Ordered and restocked supplies for decontamination and surgical areas.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Responded to equipment malfunctions by troubleshooting and repairing broken and malfunctioning equipment.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Assisted with development and coordination of medical equipment inventories.
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
- Provided support to medical staff in resolving medical equipment problems.
- Liaised between medical staff and medical equipment vendors.
- Monitored inventory levels to keep all medical equipment properly stocked.
- Troubleshot medical equipment malfunctions and reported issues to appropriate personnel.
- Collaborated with medical staff to confirm availability of medical equipment for patient care.
- Evaluated medical equipment and recommended upgrades when necessary.
Sterile Processing Technician
Pottstown Hospital
04.2022 - 06.2022
- Recorded biologicals and test results.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Inspected sterile package integrity prior to distribution.
- Identified parameters and sterilization method required for each item to be sterilized.
- Picked instruments and supplies for surgeries.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
- Verified and maintained proper documents and records for sterilization.
- Wrapped trays, instrument packs, and sets.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
Customer Service Representative
Home Depot
03.2007 - 03.2024
- Responded to customer requests for products, services, and company information.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Created and maintained detailed database to develop promotional sales.
- Managed timely and effective replacement of damaged or missing products.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Met customer call guidelines for service levels, handle time and productivity.
- Delivered prompt service to prioritize customer needs.
- Cross-trained and provided backup support for organizational leadership.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Promptly responded to inquiries and requests from prospective customers.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Trained new personnel regarding company operations, policies and services.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Increased efficiency and team productivity by promoting operational best practices.
- Maintained up-to-date knowledge of product and service changes.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Sought ways to improve processes and services provided.
- Responded proactively and positively to rapid change.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
No Degree - Instrument Processing
All IN - Training Services LLC
Glenolden03-2022
Associate of Specialized Technology Degree - Computer Engineering
ITT Technical Institute
Philadelphia, PA09-2015
Skills
- Decontamination and sanitation
- Tray preparation
- Computerized tracking
- Case cart assembly
- Sterilization procedures
- Sterilizer operation
- Processing instruments
- Safety protocols
- OSHA regulations compliance
- Recording test results
- Recording biologicals
- Instrument storage
Certification
- Certified Registered Central Service Technician (CRCST) - International Association of Healthcare Central Service Materiel Management (IAHCSMM).
- Basic Life Support Certification(BLS) – American Heart Association.
Software
Censitrac
Timeline
Sterile Processing Technician
Hospital of the University of Pennsylvania
08.2022 - Current
Sterile Processing Technician
Pottstown Hospital
04.2022 - 06.2022
Customer Service Representative
Home Depot
03.2007 - 03.2024
- Certified Registered Central Service Technician (CRCST) - International Association of Healthcare Central Service Materiel Management (IAHCSMM).
- Basic Life Support Certification(BLS) – American Heart Association.
No Degree - Instrument Processing
All IN - Training Services LLC
Associate of Specialized Technology Degree - Computer Engineering
ITT Technical Institute
Similar Profiles
DESIREE BENCKERTDESIREE BENCKERT
Clinical Nurse Level II - Advanced Medicine at Hospital of the University of PennsylvaniaClinical Nurse Level II - Advanced Medicine at Hospital of the University of Pennsylvania
Lindsey MacDonald MSN, MBA, RN, OCNLindsey MacDonald MSN, MBA, RN, OCN
Manager CCTT Analytics Unit at Hospital of the University of PennsylvaniaManager CCTT Analytics Unit at Hospital of the University of Pennsylvania
Christina ColemanChristina Coleman
Patient Service Coordinator at Hospital of the University of PennsylvaniaPatient Service Coordinator at Hospital of the University of Pennsylvania