Nathaniel Bacchus
Allentown,PA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. proven customer service expertise, strong attention to detail and superior work ethic. Proficient in supporting customer service teams by addressing escalated issues and assisting with troubleshooting. Talented trainer and mentor with performance-oriented mindset.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
01.2023 - Current
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Nigh Shift Supervisor
Dunkin' Donuts
12.2020 - 11.2022
- Reduced employee turnover by fostering a positive work environment and providing ongoing support to staff members.
- Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
- Ensured safety of all employees by conducting regular safety checks, addressing potential hazards, and enforcing company policies.
- Optimized scheduling for the night shift, resulting in reduced labor costs and improved coverage during peak hours.
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
Education
High School Diploma -
Grant Street High School
Brooklyn, NY06.2017
Skills
- Threat Management
- Stationary surveillance
- Training and coaching
- Guest Services
- Customer Satisfaction
Certification
- Security guard license (2019)
- Red cross adult first aid CPR certification (2023)
Timeline
Security Officer
Allied Universal Security Services
01.2023 - Current
Nigh Shift Supervisor
Dunkin' Donuts
12.2020 - 11.2022
High School Diploma -
Grant Street High School
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