Nathaniel Benedict
Schenectady,NY
Summary
Dynamic and results-driven professional with extensive experience in customer service and leadership roles. Excelled in creating memorable customer experiences, enhancing team performance, and implementing efficient time management strategies. Demonstrated expertise in cash handling and problem-solving, contributing to significant operational improvements.
Overview
23
23
years of professional experience
Work History
Deli/Bistro Associate
Fred The Butcher
05.2023 - Current
- Responsible for arranging deli case in a neat, organized manner and also focusing on placement and rotation of products to maximize sales.
- Provided premier customer service, including greeting customers and responding to various concerns and questions in a professional and knowledgeable way.
- Constant cleaning and sanitization of work area to ensure cleanliness standards.
- Committed to contributing to a positive work environment with a great attitude.
Bartender
Wheatfields Bistro And Wine Bar
02.2009 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Created new drink menus and imaginative cocktails
- Knowledgeable in food, wine, and beer in and ever growing and changing industry and eager to expand education to develop professionally.
- Managed weekly inventory counts
Barista/Shift Supervisor
Starbucks
06.2001 - 02.2009
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Responsible for opening and locking of store.
- Traveled to other stores to train new employees to prepare for new store openings.
- Handled inventory and daily ordering for store.
Education
Associate of Arts - Liberal Arts And General Studies
Schenectady County Community College
05.2003
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Cash Handling
- Leadership Qualities
- Complex Problem-Solving
- Courteous and Professional
Timeline
Deli/Bistro Associate
Fred The Butcher
05.2023 - Current
Bartender
Wheatfields Bistro And Wine Bar
02.2009 - 05.2023
Barista/Shift Supervisor
Starbucks
06.2001 - 02.2009
Associate of Arts - Liberal Arts And General Studies
Schenectady County Community College
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