Nathaniel Bentley
Edinboro,PA
Summary
I am a punctual highly motivated Sales Representative with very engaging personality and flexible approach. I am upbeat, friendly and I anticipate customer needs to facilitate enjoyable business experiences.
Overview
5
5
years of professional experience
Work History
Server
Storming Crab
07.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Answered customers' questions, recommended items, and recorded order information.
Sales Representative
Edinboro Beverage
06.2021 - 05.2023
- Managed over 100+ customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction through outstanding service delivery.
- Created and set up product display advertisements to maximize profit for both the customer and the company
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales.
- Used customer insights to develop innovative sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions, as well as meeting and exceeding sales goals.
- Utilized computer software to manage customer accounts, track performance metrics and generate advertisement materials
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts at our retail location during holidays and other busy periods to alleviate staffing shortages.
Retail Sales Associate
Edinboro Beverage
05.2019 - 06.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Trained new employees to use selling strategies and apply best practices during their shift.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Driver/Helper Warehouse Orders
Edinboro Beverage
05.2019 - 06.2021
- Followed all relevant traffic laws and safety regulations.
- Planned routes efficiently and effectively in order to maximize account deliveries and fuel efficiency
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Loaded and unloaded various delivery vehicles with correct orders
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
Education
Communications - Marketing, Graphic Design
Edinboro University of Pennsylvania
Edinboro, PAHigh School Diploma -
Cambridge Springs High School
Cambridge Springs, PA2011
Skills
- Forklift Operation
- Loading and Unloading
- Safe Lifting Procedures
- Organization
- Display Assembly
- Brand Building
- Sign Printing
- Graphic Design
- Adobe Photoshop
- Spreadsheets
- Minute Taking
- Client Relations
Timeline
Server
Storming Crab
07.2023 - Current
Sales Representative
Edinboro Beverage
06.2021 - 05.2023
Retail Sales Associate
Edinboro Beverage
05.2019 - 06.2021
Driver/Helper Warehouse Orders
Edinboro Beverage
05.2019 - 06.2021
Communications - Marketing, Graphic Design
Edinboro University of Pennsylvania
High School Diploma -
Cambridge Springs High School
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