Summary
Overview
Work History
Education
Skills
Timeline
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NATHANIEL BRADLEY

NATHANIEL BRADLEY

Cheektowaga,NY

Summary


Quality assurance professional with robust experience in ensuring high standards and optimizing processes. Skilled in leading teams, fostering collaboration, and adapting to changing needs. Expertise in identifying issues, developing solutions, and implementing quality control measures. Known for reliability, strong analytical skills, and results-driven mindset.

Overview

7
7
years of professional experience

Work History

Manager of Quality Assurance

CSL Plasma Center
03.2023 - Current
  • Led weekly and leadership meetings to address opportunities for improvement, recognize team-members, and communicate progress for short-term and long-term objectives
  • Performed internal audits to maintain operating procedure and regulatory standard compliance
  • Hosted all local and global audits at the center level.
  • Introduced new methods and systems to reduce turnaround times and meet KPI scores. Ex: cut total donation times from 112 minutes to 80 in nine months.
  • Analyzed quality management system (PAD) metrics to identify trends, lead improvement initiatives, and prepare for third-party inspections and audits.
  • Enhanced overall quality by conducting thorough root cause analysis and devising strategic plans for improvement.
  • Created and implemented various Proactive Improvements and deviation CAPA's to improve quality assurance after conducting thorough Root Cause Analysis.
  • Established strong communication channels with development teams, superiors, and and vendors to ensure clear and timely communication.
  • Promoted a culture of accountability within the center through regular performance evaluations. Ex: tracking individualized tasks count and EMF's.
  • Collaborated across multiple departments and teams o ensure donor and product safety.
  • Mentored junior QA Specialists and QA managers, fostering a supportive environment for professional growth and skill development.
  • Hosted New Hire Orientation i.e workday i9, SS verification, assigning trainers and training.
  • I am familiar with Workday, Kronos, VEEVA, TrackWise, DMS, and all Microsoft Office applications among various other systems.

General Manager

Panda Express Restaurant Group
02.2022 - 02.2023
  • Proposed and implemented a new team-oriented method for checking customers out that I was later asked to teach at the Great Lakes of Wisconsin region meeting.
  • Led monthly meetings to address training, P&L opportunities, and communicate the stores vision in alignment with company values.
  • Maximized performance by observing, leading, and adapting to a continuously changing work environment.
  • Monitored and analyzed bussines KPI's and P&L to identify areas of opportunity.
  • Effectively cut costs, minimized waste, and stretched labor resulting in a 35% sales growth year over year for the fourth quarter.
  • Maintained professionalism in high-stress situations and upset patrons.
  • I was responsible for opening and closing the store, scheduling, and administering performance reviews.
  • Cultivated a caring and respectful culture which improved employee retention from 49% to 81% YOY.
  • My Regional District of Operations manager for the Great Lakes of Wisconsin region has personally offered his call of recommendation for my next employer.

Material Handler

Frito-Lay
06.2018 - 03.2022
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • I have been recognized for: my excellent work ethic and ability to identify and solve problems, communicate effectively, lead, and surpass the goals set by upper management.
  • The daily case goal was 4000 in eight hours, my father and I often met that goal in six hours.

Education

Bachelor of Applied Arts & Science - Business

University of Wisconsin-Whitewater
Whitewater, WI
06.2025

Associates - Business Management

Blackhawk Technical College
Janesville, WI
12.2020

Skills

  • Detail-Oriented
  • Proactive Action Planning
  • Root Cause Analysis
  • Resilience
  • High Level of Integrity
  • Continuous Learner
  • Written and oral communication skills
  • Leader
  • Resolving Conflict
  • Regulations Compliance
  • Natural Leader

Timeline

Manager of Quality Assurance

CSL Plasma Center
03.2023 - Current

General Manager

Panda Express Restaurant Group
02.2022 - 02.2023

Material Handler

Frito-Lay
06.2018 - 03.2022

Bachelor of Applied Arts & Science - Business

University of Wisconsin-Whitewater

Associates - Business Management

Blackhawk Technical College

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