NATHANIEL BROWN
Valley Stream,NY
Summary
I am a consistent business professional with a strong history of managing daily business operations and facilitating continuous improvement. Along with obtaining a superior work ethic, I have years of experience in different types of work environments. I am a natural leader with a proven track record of preserving customer relationships and closing in on sales. I understand the importance of abiding by a successful routine, being a great communicator and a problem solver within the business field. Most importantly, I'm a well rounded optimistic individual that can adapt to any work environment and im ready to grow to my full potential.
Overview
9
9
years of professional experience
Work History
Valet Supervisor
First Class Valet Parking
Valley Stream, NY
06.2023 - 11.2023
- In charge of making sure valet attendants provided the highest level of customer service, while also monitoring and maintaining efficient traffic flow throughout the valet staging area.
- Greeted customers as they came in and directed them where to go
- Ensured safety protocols were followed by all valet personnel.
- Maintained accurate records of vehicle keys, vehicles parked on site, and customer information.
Account Executive
Tradehouse Investment Group
New York, NY
10.2019 - 06.2022
- Managed customer relationships for over 700 customers, ensuring customer satisfaction and retention
- Led a team of 12 people that generated over $300,000 in new investor sales
- Orchestrated meetings with clients located in different time zones and countries, ensuring effective communication and collaboration.
- Monitored team performance, provided feedback, coaching and developed plans to improve results
- Created marketing materials, including zoom call presentations to showcase products and services.
Customer Relationship Manager
Tradehouse Investment Group
New York, NY
02.2019 - 10.2019
- Successfully expanded the customer base from 3 to 200 in one year through the implementation of a mass cold calling strategy
- Achieved sales targets by effectively managing time and utilizing communication tools.
- Provided technical support for customers when needed.
- Organized promotional events to attract new customers.
- Cultivated strong relationships with customers by providing personalized attention.
Delivery Driver
Amazon
Hicksville, NY
10.2020 - 12.2021
- I delivered hundreds of packages while maintaining a 850 driving score. This is equivalent to a perfect score.
- Helped check workers out of their shift, collected materials, assisted anyone behind schedule with their packages.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Office Manager
Love Peace and Joy Day care
New York, NY
06.2017 - 07.2018
- Managed important paperwork
- Worked with 5 other assistants as a team
- Came up with fun, yet educational learning strategies
- Assisted with the preparation of budgets, forecasts and financial statements.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Sales Associate
Cutco Cutlery
Lynbrook, NY
03.2017 - 06.2017
- I visited over 100 different houses and held home presentations in favors of selling top quality knives to couples/families.
- Assisted customers with product selection and sizing.
- Maintained up-to-date knowledge of store merchandise and policies.
- Demonstrated product features and benefits for customers' needs.
Retail Sales Associate
Mandee
Valley Stream, NY
05.2015 - 07.2016
- I greeted people on entrance and directed them where to go in the store
- Demonstrated and explained merchandise, selecting and suggesting options suitable for the customers needs.
- Promoted special offers and discounts to encourage additional purchases.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Tracked inventory levels throughout the day and restocked items as needed.
Cashier
Toys"R"Us
Valley Stream, NY
06.2015 - 06.2016
- Opening and closing the store
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Analyzed daily sales reports to identify any discrepancies or errors in order entry or payment processing.
- Stock
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
Education
BBA - Business Administration And Management
SUNY Buffalo State
Buffalo, NY06.2019
Skills
- Customer Service and Support
- Data entry
- Clean Driving Record
- Marketing using social media
- Cash Handling
- Time Management
- Standard Vehicle Operation
- Flexible Schedule
- Office management
- Customer Service
- Attention to Detail
- Punctual and Reliable
- Multitasking and Organization
- Friendly and Outgoing
- Problem-Solving
- Loading and Unloading
- Safety Compliance
- Customer Communication
- Valid Driver's License
- Verbal and Written Communication
- Microsoft Word, Excel
- POS System Operations
Affiliations
- licensed barber
- music producer
- can read music
- tech savy
Timeline
Valet Supervisor
First Class Valet Parking
06.2023 - 11.2023
Delivery Driver
Amazon
10.2020 - 12.2021
Account Executive
Tradehouse Investment Group
10.2019 - 06.2022
Customer Relationship Manager
Tradehouse Investment Group
02.2019 - 10.2019
Office Manager
Love Peace and Joy Day care
06.2017 - 07.2018
Sales Associate
Cutco Cutlery
03.2017 - 06.2017
Cashier
Toys"R"Us
06.2015 - 06.2016
Retail Sales Associate
Mandee
05.2015 - 07.2016
BBA - Business Administration And Management
SUNY Buffalo State
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