Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Nathaniel Bumpus

Nathaniel Bumpus

3727 Boring RD. Decatur,GA

Summary

Combining my sales account management experience with my Dining and service industry experience, I offer a unique blend of customer-focused skills and professionalism. With a strong foundation in relationship building, effective communication, and attention to detail, I am equipped to deliver impeccable service and enhance the dining experience for discerning clientele in a high-end restaurant setting.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Life Insurance Agent

North American Senior Benefits
Atlanta, GA
01.2024 - Current

- Educated clients on various life insurance policies to help them make informed decisions based on their financial needs and goals.

- Conducted thorough financial assessments and risk analyses for clients to determine appropriate coverage amounts and policy options.

- Generated leads through networking, referrals, and cold calling, resulting in a consistent pipeline of potential clients.

- Built and maintained strong relationships with clients, providing ongoing support and assistance throughout the policy application process and beyond.

- Collaborated with underwriters and insurance carriers to expedite policy approvals and ensure a seamless customer experience.

- Achieved and exceeded sales targets consistently, demonstrating strong sales and negotiation skills.

Sales Account Manager

Cellular Sales Verizon
Atlanta, GA
06.2020 - 01.2024

- Managed a diverse portfolio of key client accounts, driving revenue growth and exceeding sales targets consistently.

- Developed and executed strategic account plans to cultivate strong relationships and understand clients' business needs.

- Collaborated cross-functionally to deliver comprehensive solutions that aligned with client objectives and Verizon's offerings.

- Conducted regular business reviews with clients to assess performance, identify opportunities, and address challenges.

- Acted as a trusted advisor, providing strategic guidance and recommending solutions to drive business outcomes.

- Led negotiations for contract renewals, upsells, and cross-sells, maximizing revenue and profitability.

- Provided exceptional customer service, serving as the primary point of contact for all client inquiries and escalations.

- Stayed informed about industry trends and competitor activities to maintain a competitive edge and drive innovation.

Server/Bartender

Red Robin
Murfreesboro, TN
08.2018 - 03.2020

- Proficient in delivering exceptional customer service as a server/bartender, managing various tasks simultaneously in a dynamic hospitality setting.
- Delivered exceptional customer service by greeting guests, taking orders, and ensuring a positive dining experience.

- Demonstrated extensive knowledge of menu items, ingredients, and dietary preferences to assist guests in making informed choices.

- Prepared and served beverages, including cocktails, beers, and specialty drinks, according to company standards.

- Managed multiple tables efficiently, prioritizing tasks to ensure timely service and guest satisfaction.

- Maintained cleanliness and organization of the bar area, including stocking supplies and cleaning equipment.

- Upsold menu items and promoted specials to enhance revenue and guest experience.

- Handled cash and credit card transactions accurately and securely. - Collaborated with kitchen staff and fellow servers to coordinate food and beverage orders and ensure smooth service.

Resident Assistant

Middle Tennessee State University
Murfreesboro, TN
08.2017 - 08.2018

- Fostered a supportive and inclusive community atmosphere within the community

- Implemented and enforced university policies and regulations to maintain a safe living environment for residents.

- Organized and led educational programs and activities to promote personal and academic growth among residents.

- Provided guidance and support to residents in navigating university resources and campus life.

- Conducted regular room inspections and addressed maintenance issues to ensure residents' comfort and safety.

- Served as a mediator in resolving conflicts and facilitating communication among residents.

- Responded promptly to emergencies and crises, including medical situations and behavioral concerns.

- Collaborated with university staff and fellow resident assistants to coordinate events and initiatives benefiting the community.

Server

Cracker Barrel Restaurant
Clarksville, TN
05.2016 - 07.2017

- Provided exceptional customer service in a fast-paced dining environment.

- Took orders accurately and efficiently while ensuring customer satisfaction.

- Demonstrated strong knowledge of menu items, specials, and promotions.

- Maintained cleanliness and organization of dining area to uphold company standards.

- Collaborated with team members to ensure smooth operations during busy periods.

- Handled cash and credit card transactions with precision and integrity.

- Adapted to diverse customer needs and preferences to enhance their dining experience.

- Received positive feedback from customers for friendly demeanor and attentive service.

Education

Bachelor of Science - Theatre Arts

Middle Tennessee State University
Murfreesboro, TN
05.2020

Skills

- Customer service excellence

- Extensive product Knowledge

- Sales proficiency

- Attention to detail

- Strong Communication

- Ability to anticipate guest needs

- Problem-solving abilities

- Strong communication skills

- Relationship building

- Performance under pressure

- Adaptability to diverse situations

-Teamwork and Collaboration

Certification

  • Life Insurance License
  • SubDiploma

Timeline

Life Insurance Agent

North American Senior Benefits
01.2024 - Current

Sales Account Manager

Cellular Sales Verizon
06.2020 - 01.2024

Server/Bartender

Red Robin
08.2018 - 03.2020

Resident Assistant

Middle Tennessee State University
08.2017 - 08.2018

Server

Cracker Barrel Restaurant
05.2016 - 07.2017

Bachelor of Science - Theatre Arts

Middle Tennessee State University
Nathaniel Bumpus