Combining my sales account management experience with my Dining and service industry experience, I offer a unique blend of customer-focused skills and professionalism. With a strong foundation in relationship building, effective communication, and attention to detail, I am equipped to deliver impeccable service and enhance the dining experience for discerning clientele in a high-end restaurant setting.
- Educated clients on various life insurance policies to help them make informed decisions based on their financial needs and goals.
- Conducted thorough financial assessments and risk analyses for clients to determine appropriate coverage amounts and policy options.
- Generated leads through networking, referrals, and cold calling, resulting in a consistent pipeline of potential clients.
- Built and maintained strong relationships with clients, providing ongoing support and assistance throughout the policy application process and beyond.
- Collaborated with underwriters and insurance carriers to expedite policy approvals and ensure a seamless customer experience.
- Achieved and exceeded sales targets consistently, demonstrating strong sales and negotiation skills.
- Managed a diverse portfolio of key client accounts, driving revenue growth and exceeding sales targets consistently.
- Developed and executed strategic account plans to cultivate strong relationships and understand clients' business needs.
- Collaborated cross-functionally to deliver comprehensive solutions that aligned with client objectives and Verizon's offerings.
- Conducted regular business reviews with clients to assess performance, identify opportunities, and address challenges.
- Acted as a trusted advisor, providing strategic guidance and recommending solutions to drive business outcomes.
- Led negotiations for contract renewals, upsells, and cross-sells, maximizing revenue and profitability.
- Provided exceptional customer service, serving as the primary point of contact for all client inquiries and escalations.
- Stayed informed about industry trends and competitor activities to maintain a competitive edge and drive innovation.
- Proficient in delivering exceptional customer service as a server/bartender, managing various tasks simultaneously in a dynamic hospitality setting.
- Delivered exceptional customer service by greeting guests, taking orders, and ensuring a positive dining experience.
- Demonstrated extensive knowledge of menu items, ingredients, and dietary preferences to assist guests in making informed choices.
- Prepared and served beverages, including cocktails, beers, and specialty drinks, according to company standards.
- Managed multiple tables efficiently, prioritizing tasks to ensure timely service and guest satisfaction.
- Maintained cleanliness and organization of the bar area, including stocking supplies and cleaning equipment.
- Upsold menu items and promoted specials to enhance revenue and guest experience.
- Handled cash and credit card transactions accurately and securely. - Collaborated with kitchen staff and fellow servers to coordinate food and beverage orders and ensure smooth service.
- Fostered a supportive and inclusive community atmosphere within the community
- Implemented and enforced university policies and regulations to maintain a safe living environment for residents.
- Organized and led educational programs and activities to promote personal and academic growth among residents.
- Provided guidance and support to residents in navigating university resources and campus life.
- Conducted regular room inspections and addressed maintenance issues to ensure residents' comfort and safety.
- Served as a mediator in resolving conflicts and facilitating communication among residents.
- Responded promptly to emergencies and crises, including medical situations and behavioral concerns.
- Collaborated with university staff and fellow resident assistants to coordinate events and initiatives benefiting the community.
- Provided exceptional customer service in a fast-paced dining environment.
- Took orders accurately and efficiently while ensuring customer satisfaction.
- Demonstrated strong knowledge of menu items, specials, and promotions.
- Maintained cleanliness and organization of dining area to uphold company standards.
- Collaborated with team members to ensure smooth operations during busy periods.
- Handled cash and credit card transactions with precision and integrity.
- Adapted to diverse customer needs and preferences to enhance their dining experience.
- Received positive feedback from customers for friendly demeanor and attentive service.
- Customer service excellence
- Extensive product Knowledge
- Sales proficiency
- Attention to detail
- Strong Communication
- Ability to anticipate guest needs
- Problem-solving abilities
- Strong communication skills
- Relationship building
- Performance under pressure
- Adaptability to diverse situations
-Teamwork and Collaboration