Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nathaniel Bumpus

Nathaniel Bumpus

3727 Boring RD. Decatur,GA

Summary

Combining my sales account management experience with my service industry experience, I offer a unique blend of customer-focused skills and sales skills that have exceeded goals. With a strong foundation in relationship building, effective communication, and attention to detail, I am equipped to deliver impeccable service and enhance the experience for clientele in many different environments and atmospheres.

Overview

8
8
years of professional experience

Work History

Life Insurance Agent

North American Senior Benefits
Atlanta, GA
01.2024 - Current

- Educated clients on various life insurance policies to help them make informed decisions based on their financial needs and goals.

- Conducted thorough financial assessments and risk analyses for clients to determine appropriate coverage amounts and policy options.

- Generated leads through networking, referrals, and cold calling, resulting in a consistent pipeline of potential clients.

- Built and maintained strong relationships with clients, providing ongoing support and assistance throughout the policy application process and beyond.

- Collaborated with underwriters and insurance carriers to expedite policy approvals and ensure a seamless customer experience.

- Achieved and exceeded sales targets consistently, demonstrating strong sales and negotiation skills.

Sales Account Manager

Cellular Sales Verizon
Atlanta, GA
06.2020 - 01.2024

- Managed a diverse portfolio of key client accounts, driving revenue growth and exceeding sales targets consistently.

- Developed and executed strategic account plans to cultivate strong relationships and understand clients' business needs.

- Collaborated cross-functionally to deliver comprehensive solutions that aligned with client objectives and Verizon's offerings.

- Conducted regular business reviews with clients to assess performance, identify opportunities, and address challenges.

- Acted as a trusted advisor, providing strategic guidance and recommending solutions to drive business outcomes.

- Led negotiations for contract renewals, upsells, and cross-sells, maximizing revenue and profitability.

- Provided exceptional customer service, serving as the primary point of contact for all client inquiries and escalations.

- Stayed informed about industry trends and competitor activities to maintain a competitive edge and drive innovation.

Server/Bartender

Red Robin
Murfreesboro, TN
08.2018 - 03.2020

- Proficient in delivering exceptional customer service as a server/bartender, managing various tasks simultaneously in a dynamic hospitality setting.
- Delivered exceptional customer service by greeting guests, taking orders, and ensuring a positive dining experience.

- Demonstrated extensive knowledge of menu items, ingredients, and dietary preferences to assist guests in making informed choices.

- Prepared and served beverages, including cocktails, beers, and specialty drinks, according to company standards.

- Managed multiple tables efficiently, prioritizing tasks to ensure timely service and guest satisfaction.

- Maintained cleanliness and organization of the bar area, including stocking supplies and cleaning equipment.

- Upsold menu items and promoted specials to enhance revenue and guest experience.

- Handled cash and credit card transactions accurately and securely. - Collaborated with kitchen staff and fellow servers to coordinate food and beverage orders and ensure smooth service.

Resident Assistant

Middle Tennessee State University
Murfreesboro, TN
08.2017 - 08.2018

- Fostered a supportive and inclusive community atmosphere within the community

- Implemented and enforced university policies and regulations to maintain a safe living environment for residents.

- Organized and led educational programs and activities to promote personal and academic growth among residents.

- Provided guidance and support to residents in navigating university resources and campus life.

- Conducted regular room inspections and addressed maintenance issues to ensure residents' comfort and safety.

- Served as a mediator in resolving conflicts and facilitating communication among residents.

- Responded promptly to emergencies and crises, including medical situations and behavioral concerns.

- Collaborated with university staff and fellow resident assistants to coordinate events and initiatives benefiting the community.

Server

Cracker Barrel Restaurant
Clarksville, TN
05.2016 - 07.2017

- Provided exceptional customer service in a fast-paced dining environment.

- Took orders accurately and efficiently while ensuring customer satisfaction.

- Demonstrated strong knowledge of menu items, specials, and promotions.

- Maintained cleanliness and organization of dining area to uphold company standards.

- Collaborated with team members to ensure smooth operations during busy periods.

- Handled cash and credit card transactions with precision and integrity.

- Adapted to diverse customer needs and preferences to enhance their dining experience.

- Received positive feedback from customers for friendly demeanor and attentive service.

Education

Bachelor of Science - Theatre Arts

Middle Tennessee State University
05.2020

Skills

- Customer service excellence

- Extensive product Knowledge

- Sales proficiency

- Attention to detail

- Strong Communication

- Ability to anticipate guest needs

- Problem-solving abilities

- Strong communication skills

- Relationship building

- Performance under pressure

- Adaptability to diverse situations

-Teamwork and Collaboration

Timeline

Life Insurance Agent

North American Senior Benefits
01.2024 - Current

Sales Account Manager

Cellular Sales Verizon
06.2020 - 01.2024

Server/Bartender

Red Robin
08.2018 - 03.2020

Resident Assistant

Middle Tennessee State University
08.2017 - 08.2018

Server

Cracker Barrel Restaurant
05.2016 - 07.2017

Bachelor of Science - Theatre Arts

Middle Tennessee State University
Nathaniel Bumpus