Nathaniel Burton
Indianapolis ,IN (Open To Relocate)
Summary
Dynamic professional with extensive experience as an Emergency Medical Technician at Indianapolis Emergency Medical Services, excelling in emergency response and patient assessment. Proven leadership in managing teams and fostering employee relations, while adeptly utilizing data management skills to enhance operational efficiency. Committed to continuous improvement and effective communication in high-pressure environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician (EMT)
Indianapolis Emergency Medical Services (IEMS)
Indianapolis, IN
07.2024 - Current
- Responded promptly to emergency 911 calls, delivering immediate lifesaving care for trauma, cardiac arrest, and medical emergencies.
- Administered advanced patient care, including airway management, CPR, and emergency medications, following established protocols to stabilize patients.
- Collaborated with paramedics and healthcare professionals to deliver seamless pre-hospital care and ensure the most appropriate treatment during transport.
- Triage patients based on severity, accurately assessing medical conditions to prioritize life-threatening issues and ensuring swift emergency response.
- Operated medical equipment such as defibrillators, oxygen systems, and IV kits, ensuring all gear was functional and ready for use.
- Effectively communicated with hospital teams, providing detailed patient reports for smooth transitions upon arrival.
- Maintained HIPAA-compliant records and ensured accuracy in patient documentation while adhering to medical and legal guidelines.
- Demonstrated strong interpersonal skills, offering reassurance to patients and families in stressful, high-pressure situations.
Human Resource Generalist
NVB Playgrounds Inc.
Indianapolis, IN
06.2023 - 07.2024
- Oversee talent acquisition and integration such as the holistic recruitment process, encompassing job postings, candidate assessments, and the seamless integration of new hires through comprehensive onboarding procedures.
- Serving as a vital bridge between management and staff, fostering a culture of employee engagement, adeptly addressing interpersonal issues, and adeptly navigating conflicts to maintain a cohesive workplace ambiance.
- Hold the reins in administering and optimizing employee benefits initiatives, ensuring the seamless operation of healthcare coverage, retirement schemes, and supplementary perks, while also serving as an informed resource for employees seeking benefit-related guidance.
- Actively engage in crafting and enforcing the organization's HR policies, meticulously staying abreast of evolving labor laws and regulations to guarantee strict adherence to statutory norms.
- Evaluating and guiding employee performance, collaborating with managers to implement performance enhancement strategies, and judiciously managing the disciplinary process when required, while maintaining vigilant oversight of employee growth trajectories.
Integrative Care Case Manager & Data Entry
The Damien Center
Indianapolis, IN
04.2022 - 06.2023
- Manage and assist at least 100 clients by evaluating their needs, enrolling them in programs such as Ryan White, and acting as a liaison between clients and services/resources.
- Educate clients and collaborate with agencies/providers to promote care continuity, self-sufficiency, and interventions. While maintaining 85% assessment completion and 100% engagement across active caseloads to help establish relationships with service providers through advocacy/fundraising events and special assignments.
- Accurately enter, verify, and maintain large volumes of data using Microsoft Excel while following established data entry procedures and protocols, conduct data audits, identify and correct errors/discrepancies, and provide feedback to improve data accuracy, assist in developing data entry procedures, guidelines, and best practices while collaborating with crossfunctional teams to ensure consistency and accuracy across multiple systems, and Identify process improvement opportunities to streamline data entry tasks and improve efficiency.
Case Manager
Marion County Community Corrections
Indianapolis, IN
10.2021 - 04.2022
- Enhance public safety by raising offender accountability using evidence-based practices and interventions (Crisis).
- Utilized the IRAS (Indiana Risk Assessment System) to assess the risk and needs of clients referred by the Marion County Criminal Court Judges placed on supervision with electrical monitoring or residential placement.
- Developed & managed individual case management plans as directed by MCCC policy, making appropriate referrals for services in accordance with case plans and are responsible for the monitoring of clients in their homes, at work, and in the community to ensure compliance with court orders and agency policies to maintain a 60% + reduction in recidivism.
- Attended and testified in court, scheduled Administrative Hearings to discuss non-compliance, apply agency approved rewards and sanctions and are responsible for monitoring clients in accordance with equipment/alert policies. Case Managers perform other duties as assigned.
Area Manager
Amazon
Toledo, OH
11.2020 - 09.2021
- Managing a team of front-line associates (usually 20-30) in a fast-paced and physically demanding environment.
- Driving and ensuring adherence to safety, quality, and productivity performance targets.
- Developing and executing operational plans for the assigned area, including resource allocation, scheduling, and budgeting.
- Monitoring and analyzing operational metrics, identifying trends, and taking corrective actions as necessary to improve performance.
- Conducting regular performance evaluations, providing feedback, coaching, and disciplinary action as needed.
- Establishing and maintaining strong relationships with cross-functional teams and stakeholders, including senior leaders, HR, and finance.
- Implementing and enforcing company policies, procedures, and initiatives.
- Leading and participating in continuous improvement activities to enhance processes, customer satisfaction, and associate engagement.
- Ensuring compliance with legal, regulatory, and company requirements.
- Staying up-to-date with industry trends and best practices and continuously seeking opportunities for professional development.
Crowd Manager
Gain Bridge Fieldhouse
Indianapolis, IN
12.2016 - 12.2020
- Develop and implement crowd management plans and strategies in compliance with local regulations and safety standards. This includes conducting site inspections and risk assessments and ensuring specific safety requirements are being followed.
- Coordinate with stakeholders to ensure effective flow of pedestrian traffic, monitor crowd behavior, and respond to safety incidents promptly. Effective communication with staff, security personnel, and attendees is crucial to provide guidance on crowd management and safety protocols.
- Ensure all safety equipment and systems are operational and accessible, including fire suppression systems and emergency exits. The crowd manager is responsible for testing and maintaining these systems before the event.
- Maintain accurate records of crowd size, incidents, and safety measures taken for future planning and risk assessments. Provide training and guidance to event staff and volunteers on crowd management best practices and emergency response procedures. Stay up-to-date with industry trends and best practices for professional development.
Education
MSB - Human Resources Management & Business Administration
Indiana Wesleyan University
Marion, IN08.2025
BSB - Human Resources & Administration
Indiana University Kelley School of Business
Indianapolis, IN05.2020
Skills
- Emergency Medical Technician (EMT)
- Basic Life Support (BLS Care)
- CPR/ AED Certified (Adult & Pediatric)
- Leadership Development
- Effective Communication
- Motivational Interviewing
- Indiana Risk Assessment (IRAS)
- Intellitrack / TrackGroup GPS Monitoring Software
- HRIS (GMS & Paycom)
- Policy development
- Employee relations
- Performance management
- Emergency response and Patient assessment
- Change Management
- De-Escalation
- Mental/Behavioral Health First Aid
- Talent acquisition
Certification
- Emergency Medical Technician (EMT) (NREMT)
- Basic Life Support (BLS Care)
- CPR/ AED Certified (Adult & Pediatric)
- Leadership Development
- Effective Communication & Motivational Interviewing, 5 years
- Indiana Risk Assessment (IRAS), 5 years
- Intellitrack / TrackGroup GPS Monitoring Software
- HRIS (GMS & Paycom) & Data Entry
- Change Management, 3 years
- De-Escalation, 3 years
- Mental/Behavioral Health First Aid - Sentencing Credit time (Indiana)
References
References available upon request.
Timeline
Emergency Medical Technician (EMT)
Indianapolis Emergency Medical Services (IEMS)
07.2024 - Current
Human Resource Generalist
NVB Playgrounds Inc.
06.2023 - 07.2024
Integrative Care Case Manager & Data Entry
The Damien Center
04.2022 - 06.2023
Case Manager
Marion County Community Corrections
10.2021 - 04.2022
Area Manager
Amazon
11.2020 - 09.2021
Crowd Manager
Gain Bridge Fieldhouse
12.2016 - 12.2020
MSB - Human Resources Management & Business Administration
Indiana Wesleyan University
BSB - Human Resources & Administration
Indiana University Kelley School of Business
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