NATHANIEL CALVIN
Arlington,TX
Summary
Experienced delivery driver skilled in route optimization and vehicle maintenance, with a track record of enhancing delivery efficiency and maintaining safety standards. Strong problem-solving abilities and customer service expertise, consistently achieving high satisfaction through effective communication and conflict resolution. Also a versatile mechanic with advanced knowledge of small engines and automotive repair, dedicated to delivering high-quality work.
Overview
11
11
years of professional experience
1
1
Certification
Work History
DELIVERY DRIVER
Elite star logistics
Fort Worth, TX
06.2023 - Current
- Conducted thorough pre-trip and post-trip inspections on vans to maintain cleanliness and safety.
- Verified routes and staging locations for packages to ensure accurate loadout.
- Planned efficient routes to optimize delivery time and reduce unnecessary travel.
- Loaded assigned packages into vans for timely distribution.
- Adhered to all safety and traffic regulations during warehouse operations and transit.
- Followed customer specifications to guarantee correct package delivery.
- Demonstrated exceptional customer service and effective problem-solving skills.
AUTO CLAIMS ADJUSTER
American Auto Shield
Arlington, TX
12.2022 - 02.2023
- Handle inbound/outbound calls for repair facilities and contract holders in a timely manner. These calls could range from simple questions to completing the requirements to successfully write up and submit a claim for our AAS.
- Identify the differences in contracts and remember the various levels of coverage.
- Determine whether a specific part is covered or should be covered.
- Ask proper questions to ensure coverage under the correct contract the customer purchased.
- Retrieve contact information from the repair facility.
- Take note of all useful information I.E cause of failure, diagnosis, the solution, and the shops parts pricing.
- Research through our provided part manufacturers to ensure the most cost-effective way of approving the claim.
- Contact customer and get them up to date on what is happening with their vehicle as well as what we found to be the most cost-effective solution for them that will take less money out of their pockets.
- Negotiate with the repair facility the cost of parts we deem cost effective and what the customer may have to pay out of pocket (if those fees apply).
- Requested an inspector to physically inspect the vehicle and take pictures.
Truck Driver
PAM Distributing
Fort Worth, Texas
12.2021 - 12.2022
- Operated heavy-duty trucks for long-distance transportation of goods.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Adhered to all traffic laws and regulations during transport operations.
- Maintained accurate logs of hours driven and deliveries completed.
- Communicated with dispatchers regarding route changes and delivery schedules.
AUTOGLASS TRAINEE
Safelite Autoglass
Arlington, TX
11.2021 - 12.2021
- Properly repair rock chips in automobile glass, or replace it if it is cracked beyond a certain length.
- Handle glass with extreme care and safety to prevent dropping or destroying new inventory. Glass cutting gloves, aprons, closed toed shoes and safety glasses were required.
- Vacuum customer cars and wipe down all glass panels to ensure customer satisfaction.
- Thoroughly communicate with the customer about what type of repair needs to be done, when it may be done, and answer any questions or concerns they may have.
AUTOMOTIVE TECHNICIAN
Vandergriff Honda
Arlington, TX
10.2017 - 01.2021
- Properly diagnose emissions, engine, electronic and suspension failures on Honda/Acura branded vehicles.
- Diagnose abnormal noises and rattles on vehicles.
- Effectively use public repair guides and private Honda databases on computers to figure out wiring diagrams, mechanical diagrams, follow procedures and watch for data pertaining to the diagnosis.
- Recommend other places that may suit the customers' needs better if they decline services.
- Perform routine maintenance like fluid exchanges, alignments, brakes, timing belts/chains, and valve lash adjustments.
VALET PARKING ATTENDANT
Towne Park Worthington Hotel
Fort Worth, TX
05.2017 - 07.2017
- Parked and retrieved customer vehicles in specified areas in a safe and efficient manner.
- Provided accurate and timely documentation of vehicle checks, vehicle damage, and other conditions prior to service.
- Provided exceptional customer service to all guests and resolved guest service issues.
LIFEGUARD
Ryan Family YMCA
Fort Worth, TX
05.2015 - 01.2017
- Enforced adherence to pool guidelines and rules in a professional manner.
- Administered first aid and CPR in response to life threatening situations.
- Performed rescues in the event of drowning or swimming accidents.
- Maintained pump room and pool chemicals according to state rules and regulations.
- Cleaned and maintained indoor and outdoor pool areas daily including locker room and restroom facilities.
Education
DIPLOMA -
North Crowley High School
Skills
- Route planning and navigation
- Vehicle inspection and maintenance
- Safety compliance and regulations
- Package handling and logistics
- Time management
- Problem solving techniques
- Conflict resolution skills
- Defensive driving
- Customer interaction and service
- Commercial driving expertise
- Pre-trip and post-trip inspections
- Engine diagnostics
- A/C troubleshooting
- Problem solving
- Price quoting
- Diagnostic tools
- Servicing vehicles
- Brake systems
- Steering systems
- Preventive Maintenance
- Tire services
- Hand and power tools
Accomplishments
• Experience with Microsoft Teams
• Office/365
• Salesforce
• Adobe Acrobat
• CDL Class A License
• Office/365
• Salesforce
• Adobe Acrobat
• CDL Class A License
Certification
CDL class A license
Timeline
DELIVERY DRIVER
Elite star logistics
06.2023 - Current
AUTO CLAIMS ADJUSTER
American Auto Shield
12.2022 - 02.2023
Truck Driver
PAM Distributing
12.2021 - 12.2022
AUTOGLASS TRAINEE
Safelite Autoglass
11.2021 - 12.2021
AUTOMOTIVE TECHNICIAN
Vandergriff Honda
10.2017 - 01.2021
VALET PARKING ATTENDANT
Towne Park Worthington Hotel
05.2017 - 07.2017
LIFEGUARD
Ryan Family YMCA
05.2015 - 01.2017
DIPLOMA -
North Crowley High School