Results-driven professional with experience in sales, customer service, and operations. Skilled in relationship building, driving revenue growth, and delivering solutions that strengthen customer loyalty and support organizational success.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Verizon Wireless
10.2025 - Current
Delivered exceptional customer service, enhancing overall customer satisfaction and loyalty.
Assisted customers in selecting products, tailoring recommendations to individual needs and preferences.
Managed inventory levels, ensuring optimal product availability for customers at all times.
Resolved customer complaints efficiently, fostering a positive shopping experience and brand loyalty.
Ramp Agent
Southwest Airlines
11.2022 - 10.2025
Perform effectively in high-intensity situations requiring teamwork and adaptability.
Enhanced communication and coordination abilities to boost operational efficiency.
Displayed strong problem-solving abilities to mitigate delays.
Coordinated aircraft ground handling to ensure timely departures and arrivals.
Assistant Manager
Panda Express
05.2021 - 11.2022
Led team in executing daily operations, ensuring adherence to company standards and procedures.
Developed and implemented training programs for new staff, enhancing service quality and operational efficiency.
Analyzed sales data to identify trends and optimize inventory management, reducing waste and improving profitability.
Coordinated scheduling and staffing needs to maintain adequate coverage during peak hours, improving customer satisfaction.