Nathaniel Carlson

• Identify criminal offenders and criminal activity, apprehend suspects when appropriate, and participate in follow-up investigations and court proceedings.
• Reduce opportunities for crime through preventative patrol, community crime prevention programs, and community policing.
• Enforce traffic laws by identifying and addressing illegal activities such as DUI, drug-related offenses, reckless driving, and other hazardous traffic violations.
• Facilitate the safe movement of vehicle and pedestrian traffic.
• Enforce Arizona Revised Statutes and City Code.
• Share pertinent case and investigative information with supervisors and fellow officers.
• Document daily activities, crimes, vehicle accidents, and other incidents through detailed reports.
• Maintain assigned equipment in proper working condition. Provide assistance, service, and information to citizens, referring them to appropriate agencies when necessary.
• Report and address conditions that may contribute to crime. Conduct thorough investigations, collect evidence, and record data to aid in prosecutions and property recovery.
• Perform building security checks for schools, parks, and playgrounds.
• Preserve peace at public gatherings, neighborhood disputes, and domestic incidents.
• Serve and deliver legal documents such as warrants, summons, and subpoenas.
• Operate police radio in compliance with FCC regulations. Patrol assigned areas with special attention to high-crime and high-traffic hazard locations.
• Secure, receipt, and transport evidence and property in custody.
• Assist Fire Department with locating fires and responding to medical emergencies.
• Report street hazards and unsafe conditions.
• Coordinate with prosecutors and testify in court. Direct traffic during congestion and assist other agencies as needed.
• Perform additional duties as assigned

At Total Scope, I worked remotely and focused on prospecting hospitals to identify potential needs for endoscope repair services. I relied heavily on the Sandler sales methodology, which helped me uncover customer “pain points” and position our solutions effectively. This approach allowed me to build trust, gain confidence with clients, and address their specific challenges.

In addition to cold calling and prospecting, I managed a large client base across the Midwest, serving as their primary point of contact for customer service and account management. This role required consistent communication, responsiveness, and relationship-building, all while working independently in a fully remote environment.

At Baystate Outdoor Personia, I was responsible for designing and selling custom outdoor structures, including pool houses, gazebos, pavilions, pergolas, sheds, and more. Because we cater to a high-end clientele, our customers expect exceptional service and attention to detail, which pushed me to continually raise my own standards.

I gained valuable experience in prospecting ranging from cold calling to creative marketing approaches and learned how to connect with potential clients in new ways. Many of the projects I sold were high-value builds, often exceeding $50,000 and sometimes reaching $100,000 or more. This was my first time working with sales at that level, and I found it both exciting and rewarding.

Working in construction also came with its own challenges, such as manufacturing delays or design changes due to engineering requirements. Communicating these issues clearly and maintaining client trust over projects that often lasted a year or longer was a critical part of my role.

This position pushed me outside my comfort zone and helped me grow in ways I didn’t anticipate whether it was cold calling, closing high-dollar sales, or managing long-term client relationships. I’m grateful for the opportunities and support I received from my colleagues, which allowed me to succeed and develop both professionally and personally.

At George Washington Toma, I took on a variety of responsibilities, including appliance sales, customer service, inventory management, and coordinating with manufacturers to resolve product issues. I also assisted with moving and stocking appliances, ensuring the store remained organized and ready for customers.

A key part of my role was following up with clients after purchases to guarantee their satisfaction and address any concerns, which helped strengthen relationships and ensure a smooth sales process from start to finish. This position gave me valuable experience in both sales and service, while teaching me the importance of delivering consistent, high-quality customer care.

At Sears, my primary responsibility was selling appliances while providing excellent customer service. I regularly assisted customers in identifying the right products for their needs and worked to resolve any issues or concerns they had during the sales process.

In addition to sales, I was responsible for maintaining the sales floor by stocking merchandise, setting up displays, and handling physical tasks such as lifting and arranging signage or large items. This role gave me experience balancing direct customer interaction with operational duties in a fast-paced retail environment.

In this position, I supported the sales lead team by assisting with door-to-door outreach and customer engagement for the Power Purchase Agreement (PPA) solar program. My role involved presenting the program to homeowners, building interest, and connecting potential customers with our sales leads. This experience improved my ability to communicate clearly, adapt quickly in conversations, and generate qualified opportunities for the team.

I also collaborated closely with the sales team to ensure they had the resources and support needed to perform at a high level. Through this teamwork, I contributed to the success of one of the highest-performing teams in the region.

Performed general vehicle maintenance, including tire replacements, oil changes, and basic mechanical repairs.

In this role, I handled a variety of tasks including dishwashing, lifting and moving heavy items, and completing miscellaneous jobs as needed. The position required flexibility and a broad base of knowledge, as I was often asked to step into different responsibilities to ensure tasks were completed correctly and efficiently.