Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Nathaniel Carvajal

Fort Lauderdale,FL

Summary

Diversely skilled Sales Engineer with 5 years of experience in solving problems for employers and prospects. Personable and adaptable provider of technical expertise in language comprehensible to everyone from engineers to private users. Adept at offering technical support and skilled in working under pressure and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Solutions Engineer II

Availity
07.2023 - Current
  • Provided technical expertise in the design and implementation of customized software applications.
  • Assisted sales teams with product demonstrations, ultimately helping secure new business deals.
  • Coordinated with customers and resolved all technical issues and prepared documents.
  • Delivered exceptional customer service by resolving complex technical issues in a timely manner.

Sales Engineer

Sonatype (Vista Equity Partners)
11.2022 - 05.2023
  • Streamlined technical demonstrations leading to a 100% technical win rate.
  • Conducted extensive research and analysis to address client inquiries and ensure timely and accurate responses to RFIs.
  • Proposed and walked prospects through proof of concepts.
  • Monitored and collected all technical information and designed appropriate workflow for customers.
  • Understood pain points per prospect through probing questions during technical discovery calls.
  • Performed regression testing and submitted observations to our development team.
  • Integrated third-party tools and components into applications.
  • Analyzed proposed technical solutions based on customer requirements.
  • Collaborated with clients to define solution requirements.

Developer Sales Engineer

Itopia
06.2022 - 09.2022
  • Delivered technical sales presentations to prospects and presented benefits and value of solutions.
  • Led technical discovery calls.
  • Worked with our team to identify and qualify business opportunities, identify key customer technical objections and develop strategies to resolve technical impediments.
  • Provided technical troubleshooting and problem-solving for clients with system issues.

Support Engineer

Verity IQ
07.2019 - 06.2022
  • Implemented and consulted clients on workflows most useful for their business processes. Ran queries using Microsoft SQL, developed improvements and bug fixes for our CRM, conducted quality assurance testing, and investigated errors (API, stack traces, console errors).

Education

Full Stack Web Development Certificate (400+ Hour) - Full Stack Web Development

Ironhack
Miami
06.2019

Bachelor of Science - Political Science

Florida State University
Tallahassee, FL
05.2018

Skills

  • Software Development (JavaScript, C#, Python, and Java)
  • HTML and CSS
  • Effective communication
  • Technical Writing
  • Quality assurance
  • Remote Technical Support
  • Azure DevOps
  • Jira
  • BitBucket
  • GitHub
  • Jenkins
  • GitLab
  • Microsoft SQL Server Management
  • IDE (VS, VS Code, Eclipse, Intelli)

Timeline

Solutions Engineer II

Availity
07.2023 - Current

Sales Engineer

Sonatype (Vista Equity Partners)
11.2022 - 05.2023

Developer Sales Engineer

Itopia
06.2022 - 09.2022

Support Engineer

Verity IQ
07.2019 - 06.2022

Full Stack Web Development Certificate (400+ Hour) - Full Stack Web Development

Ironhack

Bachelor of Science - Political Science

Florida State University

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Nathaniel Carvajal