Nathaniel Clark

Key Responsibilities:

• System Testing and Compliance: Conducted thorough component and system tests to ensure adherence to specifications and quality standards, using advanced diagnostic tools such as Twidl, IceT, GTC and Test Programs.

• Engineering Collaboration: Worked closely with engineering teams to develop and refine electronic systems, notably participating in critical firmware (IPC FW) updates and hardware issue resolutions alongside the SH team.

• Data Management and Analysis: Oversaw data collection and analysis with tools like Lab EDC and SQL, generating detailed reports to drive performance enhancements and developmental strategies.

• Technical Support and Troubleshooting: Provided expert technical support, resolving non-escalated IT issues for engineers, thereby minimizing downtime and boosting productivity.

• Technology Implementation and Training: Assisted in the rollout of new technologies and processes, such as IPC5/IPC6 hardware advancements and CPC CRAM unlock. Administered EJBCA Security Server, focusing on the management of cryptographically encoded certificates.

• Programming, Scripting, and Operating Systems: Proficient in multiple programming languages including C++, C#, Python, Java, JavaScript, and PowerShell. Skilled in enhancing system functionality and user interaction, with extensive experience in supporting both Windows and Linux operating systems.

Key Achievements:

• Infrastructure Development: Spearheaded the setup of infrastructure essential for supporting cryptographically encoded certificates across factory operations.

• Tool Development and Streamlining Processes: Developed custom programming tools to streamline hardware checkout and test development, significantly reducing engineer workload and increasing efficiency.

• Test Bench Construction: Constructed Generation 5 Test Bench systems utilized by both Sacramento and Shanghai teams, enhancing global testing capabilities.

• System Maintenance and Support: Maintained legacy IPC 2.0 systems and provided ongoing support for IPC4.0/5.0 Solos and Regression, as well as High-Parallelism Computing (HPC).

• Lead Technician Role: Served as the main technician for ADP Families, CPC, and HDC development within the Manufacturing Test Team, leading critical testing and development efforts.

• Quality Assurance for Client Deliverables: Conducted tests on customer samples under strict deadlines to meet CPC Product Release Qualifications (PRQ), ensuring high standards of quality and reliability.

• Job Description:
• Managed Active Directory environments for approximately 4,000 active users.
• Conducted PC/Laptop repair, including hardware diagnosis and replacement.
• Resolved issues related to client-specific software, printing, email, and network access, maintaining confidentiality and security per HIPAA regulations.
• Maintained high productivity, handling approximately 100 individual tickets weekly.
• Monitored system performance and implemented preventive maintenance procedures.

• Job Description:

• Administered Active Directory and system management for over 750 users.

• Supported software and hardware troubleshooting for end-users.

• Assisted in deploying Windows upgrades and managing IT inventory, including e-recycling.

• Collaborated with the Application Development team to resolve tickets and developed scripts for inventory management using PowerShell and Python. Additional Tasks:

• Created PowerShell and Python Scripts to add, track, update and delete hardware and software inventory from our database. Used various hardware and software services, and various programming languages including, but not limited to C#, JavaScript, .NET, VB.Net, Python, C++, Access, and Microsoft SQL Server.