Nathaniel d’Amato
St. Helena,CA
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards. Proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.
Overview
35
35
years of professional experience
1
1
Certification
Work History
HIM Supervisor
Adventist Health St. Helena
03.2023 - Current
- Interdisciplinary Readiness Committee
- EM Disaster Response Member
- EDM Council - Review, and approve all forms
- 50 Daily H&P and 50 OP Report Rounding for all Medical Staff
- Oversee all Medical Staff deficiency and suspension policies for
- Organize, oversee, and protect patient health information data which includes symptoms, diagnoses, medical histories, test results, and procedures
- Mentor all Health Information staff, meet daily as team, and monthly one on ones reviewing goals and accomplishments
- Observe trends in audits for 151 bed hospital
- Analyze clinical data for research, process improvement, and reporting
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
- Reduced employee turnover by fostering positive work environment and providing ongoing feedback to staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to organization's core values, leading by example and fostering culture of excellence.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
HISA President
City College
01.2021 - 12.2023
- President for Health Information Students and Alumni Association
- Meet with faculty administrator and HISA secretary twice month to review newsletter content and upcoming monthly meetings to ensure newsletter content and discussion align with ideal guests and subject topics
- Have maintained academic dean’s list since start of Spring Semester of 2020
- Spent time doing PPE hours at Zuckerberg San Francisco General Hospital in billing department, preparing paper documents to be scanned later, ensuring documents were placed in correct area of medical files, and providing proper and accurate documentation
- In addition, confirmed that all imaging, speech, and visual documents were flagged
Sr. Collection Representative Revenue Cycle
UCSF Dental Center
04.2022 - 01.2023
- Worked key business drivers quickly and accurately across company
- Day-to-day support on projects occurring within Revenue Cycle, including patient registration, coding, billing, collections, denial management/avoidance, reimbursement, and clinical departments
- Resolved complex problems, such as charge corrections, that require high level of expertise
- Reviewed, handled, developed, and tracked tools and system to handle insurance rejection, and denials
- Generated aging reports, followed up on outstanding claims within pre-defined time frame, and wrote appeal letters for denied claims
- Oversaw process and accuracy of month-end reports
- Provided trend analysis to departments to help forecast future decisions
- Built crosswalk database by payers to forecast new reimbursements
- Managed/Analyzed top denied claims by insurance companies and ensure reasons for denials were corrected
- Monitored aged accounts and verified that appropriate collection procedures were followed
- Balanced diplomacy with assertiveness when working with customers, ensuring respectful communication while maintaining focus on collections objectives.
- Reduced delinquency rates through effective negotiation and payment plan arrangements with clients.
Lieutenant/Engine Operator/EMT
Needham Fire Rescue
10.2014 - 10.2020
- Fire Suppression: executed tactical battles in structural and wild land environments
- Acting Lieutenant: commanded crew, prepared thorough, accurate descriptions of incidents
- Emergency Medical Technician: administered lifesaving first aid and CPR under highly stressful situations
- Community Service: participated in public education and reasonable will efforts
- Leadership: coached recruits and volunteers, provided essential knowledge and training for real-life situation
- Assessed performance of diverse internal functions, pinpointed wasteful processes, and streamlined operational infrastructure for maximum performance
Executive Vice President
IPG Inc.
03.2008 - 04.2013
- Opened new offices in 7 markets Irvine, Phoenix, Dallas, New Orleans, Memphis, Chicago, and San Francisco
- Demonstrated daily operations for each office, ensuring that timelines were met, processes were optimized, and productivity enhanced to generate annual revenue of sixteen million dollars
- Collaborated with all department heads: sales, marketing, legal, compliance, training, I.T., customer service, finance, and H.R
Upper Management
Select Staffing/Remex/RGA Consulting
02.2002 - 02.2008
- Administered office, finance, and I.T
- Divisions managing up to twenty employees
- Coached new staff and existing employees to exceptional status within company
- Conducted daily staff meetings to review open orders and advance business opportunities, and aging reports
- Branded and grew companies through extensive networking, attending events, and soliciting referrals
11M, 27E, 13B
United States Army/Army National Guard
08.1990 - 07.1998
Education
A.S. - Health Information Technology
City College San Francisco
San Francisco, CA12.2023
EMT-B - TECC
Macomb County Hospital District
Conroe, TX10.2016
Structural Firefighter Certification -
Lone Star College
The Woodlands, TX04.2016
A.S. - Health & Nutrition
Chabot Community College
Hayward, CA12.2000
Skills
- Revenue cycle optimization
- Quality assurance in EMR data
- Proficient in medical vocabulary
- Expertise in CPT methodologies
- ICD-10-CM documentation expertise
- ICD-10-PCS documentation experience
- Proficient in Microsoft Office applications
- Experience with EPIC, Cerner, Solarity, Axium
- Effective time management
- Clear communication skills
- Effective team collaboration
- Performance metrics
- Mentorship development
- Workflow Creation
Certification
- EMT-B, National Registry, 11/01/16
- TCFP/FIDO CERT# 207946
- Texas Department Health CERT# 748708
- Courage to be safe, 08/01/16
- TECC, 11/01/17
- NIMS 100,200,700,701,800
- Swift Water Rescue and Boat Operations
- Fire in the Field
- FIF100, S130-190-L180-1100
- RHIT Certification, 2024
Accommodations
- Needham Fire Rescue Rookie of the Year 2016
- Magnolia Volunteer Fire Department Officers Choice Award 2017
- Texas House of Representative Award 2017
- Hurricane Harvey Citation 2018 the State of Texas
- Multiple lifesaving awards 2015, 2016, 2017, 2018, 2019
- February 2022, nominated to the House of Delegates for CHIA as an Emerging Professional.
Timeline
HIM Supervisor
Adventist Health St. Helena
03.2023 - Current
Sr. Collection Representative Revenue Cycle
UCSF Dental Center
04.2022 - 01.2023
HISA President
City College
01.2021 - 12.2023
Lieutenant/Engine Operator/EMT
Needham Fire Rescue
10.2014 - 10.2020
Executive Vice President
IPG Inc.
03.2008 - 04.2013
Upper Management
Select Staffing/Remex/RGA Consulting
02.2002 - 02.2008
11M, 27E, 13B
United States Army/Army National Guard
08.1990 - 07.1998
Structural Firefighter Certification -
Lone Star College
A.S. - Health & Nutrition
Chabot Community College
A.S. - Health Information Technology
City College San Francisco
EMT-B - TECC
Macomb County Hospital District
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