Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathaniel DeLong

32738,Florida

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

5
5
years of professional experience

Work History

Shift Leader

Chick-fil-A
02.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Tasked with regulating and being in charge of food safety by performing daily, weekly, and monthly checklists as well as training others on the importance of food safety

Helper

Century Fire Protection LLC
11.2020 - 01.2022
  • Followed supervisor instructions to complete tasks on time.
  • Performed manual labor and random jobs to help teams accomplish goals.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Loaded and unloaded construction materials to prepare for use in construction.
  • Operated company vehicles to transport materials and equipment.
  • Examined work to verify conformance to specifications.
  • Followed safety protocols on job sites.
  • Inspected fire alarm systems, sprinkler systems, and fire extinguishers

Team Leader

Chick-fil-A
12.2018 - 11.2020
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.

Education

High School Diploma -

Deltona High School
Deltona, FL
06.2019

Skills

  • Daily Workflows
  • Training
  • Safety Processes
  • Team Leadership
  • Task Monitoring
  • Team Motivation
  • Shift Checklists
  • Team Supervision
  • Lean Methods
  • Task Delegation

Timeline

Shift Leader

Chick-fil-A
02.2022 - Current

Helper

Century Fire Protection LLC
11.2020 - 01.2022

Team Leader

Chick-fil-A
12.2018 - 11.2020

High School Diploma -

Deltona High School

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Nathaniel DeLong