Summary
Overview
Work History
Education
Skills
Timeline
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Nathaniel Duran

Tolleson,AZ

Summary

Experienced customer sales representative bringing 4 years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.

Overview

5
5
years of professional experience

Work History

Assistant Manager

QuikTrip
04.2020 - 04.2024
  • Overlook store team and provide support to team members as needed
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Ensure store appearance is well maintained and well merchandised
  • Operate store according to policy and procedures
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Reciever

Amazon
01.2022 - 04.2022
  • Empty 24-foot trucks in a timely matter to ensure all deadlines are met and packages are coordinated to correct destinations
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.

Game Room Manager

Peter Piper Pizza
01.2020 - 07.2020
  • Made certain that all games were operable before guests arrived to the establishment and fixed any mechanical errors within the gameroom
  • Ensured the safety and health restrictions within the establishment and maintained the overall appearance of the Gameroom/Dining room
  • Counted guests' tickets and distributed prizes to guests, ensuring inventory is all accounted for resulting in higher profit percentages across the store.

Dishwasher

IHOP
08.2019 - 01.2020
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
  • Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.

Education

High school diploma -

Sierra Linda High School
Phoenix, AZ
05.2021

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Workload Management
  • Customer Service
  • Active Listening

Timeline

Reciever

Amazon
01.2022 - 04.2022

Assistant Manager

QuikTrip
04.2020 - 04.2024

Game Room Manager

Peter Piper Pizza
01.2020 - 07.2020

Dishwasher

IHOP
08.2019 - 01.2020

High school diploma -

Sierra Linda High School

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Nathaniel Duran