Nathaniel Durham
Round Rock
Summary
Personable and adaptable with strong aptitude for customer service and team collaboration. Extensive experience in fast-paced environments that have fostered expertise in mentoring, organizing, cleaning, and time management.
Overview
6
6
years of professional experience
Work History
Dishwasher
Chipotle
07.2023 - 12.2023
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes and utensils clean following safety standards set by restaurant.
- Deep cleaned workspace for opening shift the following morning.
Barista
Lamppost Coffee
01.2022 - 09.2022
- Promoted a welcoming atmosphere by greeting customers and promptly addressing their needs.
- Built personal relationships with regular customers.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cashier Trainer
H-E-B
01.2021 - 09.2021
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Provided ongoing mentorship and guidance for cashiers as they navigated day-to-day challenges in their roles.
- Monitored self-checkout stations to assist customers with scanning items, resolving errors, and ensuring smooth transactions.
- Oversaw gas station by ensuring a safe and clean environment for customers.
Cashier
H-E-B
04.2018 - 03.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Quickly and carefully bagged customers' groceries according to policy.
- Retrieved and organized shopping carts to ensure availability for customers while maintaining a safe and orderly parking lot.
Education
Bachelor of Science - Electrical Engineering
University of Texas
TX04-2028
Skills
- Attention to detail
- Time management
- Problem-solving
- Customer service excellence
- Cleaning and sanitizing
- Cash handling expertise
- Task delegation
Timeline
Dishwasher
Chipotle
07.2023 - 12.2023
Barista
Lamppost Coffee
01.2022 - 09.2022
Cashier Trainer
H-E-B
01.2021 - 09.2021
Cashier
H-E-B
04.2018 - 03.2019
Bachelor of Science - Electrical Engineering
University of Texas
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